Windows 10: Can't print text for Exchange emails with 15007 & Canon TS8050

Discus and support Can't print text for Exchange emails with 15007 & Canon TS8050 in Windows 10 Drivers and Hardware to solve the problem; Hi, Since upgrading to 15007 I can't print text for Exchange emails, pages are missing all text If I view email via Outlook Web Access then text will... Discussion in 'Windows 10 Drivers and Hardware' started by robgr, Jan 16, 2017.

  1. ROBGR
    robgr Win User

    Can't print text for Exchange emails with 15007 & Canon TS8050


    Hi,
    Since upgrading to 15007 I can't print text for Exchange emails, pages are missing all text
    If I view email via Outlook Web Access then text will print OK (as do webpages etc)
    The printer test page is the same (in that no text is printed, just the graphic content that makes up the page)
    I have uninstalled all Canon software and repeated installation/setup but to no avail
    Before I look to rollback to 15002 does anyone have any other ideas?
    Rollback will be interesting as I have already removed the old install (any ideas for easily getting back to 15002 would be welcome!)

    :)
     
    robgr, Jan 16, 2017
    #1
  2. ARANH
    AranH Win User

    printer not recognized bij Windows 10 mobile (Lumia 930)

    My new Canon Pixma TS8050 is not recognized by my Lumia 930. Advertisements as well as the Canon supportdesk communicate that it should work. Do I need to modify settings on my phone before the printer will be connected?

    Both are on the same wifi network. Printing from Win 10 devices works
     
    AranH, Jan 16, 2017
    #2
  3. KEANBIRD
    KeanBird Win User
    Cannot print from Mail in Windows 10

    Same problem - can't print to my Canon Pixma MG7520. I convert email to PDF and then print.
     
    KeanBird, Jan 16, 2017
    #3
  4. BOBKN
    bobkn Win User

    Can't print text for Exchange emails with 15007 & Canon TS8050

    I had a similar issue with 15007 and a couple of Brother laser printers.

    A clean install of 15007 fixed that. (That was done via an .ISO downloaded from the Net. Dangerous, I know.) I have no idea whether other language versions could be found similarly. (Russian, yes.)

    It's too bad that the Insider updates no longer leave an .ESD file, which can be converted to an .ISO.

    I imagine that the problem must be a fairly simple one, but I know of no easy and robust fix for it.
     
    bobkn, Jan 18, 2017
    #4
  5. ROBGR
    robgr Win User
    Many thanks bobkn, good to know I'm not alone in having this issue
    I've heard that 15014 fixes this, will update once I've received the build & tested
     
    robgr, Jan 19, 2017
    #5
  6. BOBKN
    bobkn Win User
    The problem has returned for me.

    After a clean install of 15014, things were OK for a couple of days.

    I had a failed boot. (Started to a black screen. I was able to do what appeared to be a normal shutdown by pressing the power key briefly. After that, I was able to reboot. The printers weren't working properly after that: some graphics, no text.)

    Back to 14393.693. I may have to wait until April to enjoy the new features of 1704.
     
    bobkn, Apr 5, 2018
    #6
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Can't print text for Exchange emails with 15007 & Canon TS8050

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