Windows 10: “Cant reach the DHCp server”

I have this problem on both my laptop and my PC. I cant connect to my vodafone wifi. This happned when on holiday using vodafone wifi at the air b n b i was staying at. And when i arrived home i cant connect to my personal vodafone wifi. It says, “No internet,secured.” Please help ASAP as this is a urgent matterTIA

:)

 

Cant reach DCHP server after blackout

Hi, Anand Omar.

Welcome to Microsoft support community.



We noticed you are having problem with reaching DHCP server. Which is pretty confusing for daily computer user.



May I know:

• Where did you get the error message, usually user will report some general internet connectivity issue?
  
• What have you tried exactly? Without that we have few contexts about your problem.
  
• Do you have another device, can they reach the internet through your home router without any problem? Or the network just down for all the devices.
  
• When you say black-out, did you mean that the computer has experiencing some sudden
  

shutdown because of power lost, am I correct?



For your problem specifically, the DHCP server is usually locate at your router, which is not under the control of Windows system from my limited knowledge. So, my primary suspect is the router are malfunctional.



My suggestion for you currently is:

• Another device
  

Confirm the issue is on this device only. Try reach the internet on another device.

• Router setting
  

You might need to check the router side. First try to reset the router (usually there is a physical button near the connection panel at the back of router). Which is depends on the exact router model you process, for that I am afraid you might need to reach the support on the router side to get precise instruction --- or provide your router information.



Without your detail, I am afraid there is little solution we could provide, pardon us please give us your situation. Looking forward about your reply.



Best Regards

Benjamin.C- MSFT | Microsoft Community Support Specialist

 

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Cant reach DCHP server after blackout

Hello

There is already a query posted on this but I could not find any satisfactory answers including a few others.(Redirecting )

My PC model is HP Pavillion Laptop 14 and windows 11 edition version is 23H2