Windows 10: Can't reactivate Windows 10 after Motherboard change.

I'm having trouble reactivating Windows 10 after recently changing my motherboard. I tried using the troubleshooter and clicking on "I changed hardware on this device recently" and the message that popped up was "We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the Windows 10 digital license on this device or try again later." I think this is a bit weird since in my account manager under My Devices it shows both my old motherboard that Windows

:)

 

win 10 motherboard change, reactivating windows

Hi Famie,

If you are planning to change your motherboard, you will still be able to activate your Windows 10. In Windows 10 version 1607, there is a feature that you can link your Microsoft account to Windows 10 digital license on your device.
This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware change later, such as replacing the motherboard.

That being said, we suggest that you follow the steps given on this article
to reactivate your Windows 10 after a hardware change.

Let us know if you need further assistance.

If you think this was useful, do not hesitate to "mark it as an answer" to help those are facing the same problem.

 

Motherboard change unable to reactivate Windows 10 Pro -

I have searched this topic and everything seems to be almost a year old. This is a homebuilt machine circa 2015. It started with an ASUS FM2+ motherboard with an AMD A5600K processor. It was Windows 7 Pro, upgraded to Windows 8.1 Pro then to Windows 10 Pro.
Saturday the motherboard died. An exact replacement could not be located so a Gigabyte card was installed. No changes to the hard drives. Booted the machine and Windows automatically started and then did a "revert" then installed the latest updates. C Drive was in the red so I deleted all of the old install files using Windows Clean-up. Went to reactivate, checked the significant hardware change and entered my MS account information - The computer (none of my computers) were listed and now it is telling me that I have to spend $200 to buy a copy of Windows 10 Pro.
Have not yet called Customer Support as the computer is at home and I work during the day -
I do have a disk image or two that may be a year old -

Suggestions - should I just shell out the $200 and move on

TIA

 

Unable to reactivate Windows after changing Motherboard

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after changing the Motherboard you are unable to activate Windows. I’ll help you with the issue.



However, please let us know:

• What is the error message you receive when you try to activate Windows?
  
• Did Windows 10 come preinstalled on your computer?
  
• Were you using a Microsoft account to login to the computer?
  

Ideally, if Windows 10 comes preinstalled on the computer, the Product key is embedded in the Motherboard. In case Windows is reinstalled on the computer, it should get activated automatically. However, if any hardware changes (such as Motherboard
or hard drive) is done on the computer, Windows will not be able to identify the license.



You may want to refer the troubleshooting steps mentioned in the article

Reactivating Windows 10 after a hardware change.



If you are receiving an error code, you may want to check the troubleshooting steps as per the error code mentioned in the article

Get help with Windows activation errors.



If you still face issues, do not worry, you can get in touch with our Activation team and they will help you with the issue. Please refer the article

Global Customer Service phone numbers to get the Customer support number as per your country.



Regards,

Nikhar Khare

Microsoft Community - Moderator