Windows 10: Can't really work as the blue screen appears all the time

I am using windows 10 in my laptop. Few months ago I started with facing blue screen errors and I don't know how that got disappeared and I worked in my laptop without any conflict. But again now, I think since a month or two, I am again facing the blue screen error. Even when I power on the laptop it gets to the desktop and sometimes the blue screen appears 1or 2 minutes after. Sometimes this happens when I plug in my laptop while I'm working. Except to browsing through Firefox, these days I'm working with Adobe Illustrator. But the issue is that, most of the time when I open Illustrator the blue screen appears.


Windows 10 Home version 1909 runs in my laptop and updates are always installed by me daily.

:)

 

Blue Screen Appearances when using browser

Hello Judy,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you for the issue.

It would be grateful if you can reply to this question in order to assist you further:

• Does this issue occurs only while accessing a specific browser or with all browsers?
• What is the exact error message or code you receive when you get Blue screen error?
• Which are the troubleshooting steps you have already tried to resolve this issue earlier?

I suggest you to follow the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Kindly reply to us with the answers to the questions asked and the status of the issue.

Thank you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response