Windows 10: Can't receive or send emails

Ever since an "Update" on August 7, 2020, I cannot receive or send emails on my Windows 10 computer with Windows Live Email.

:)

 

Default email won't send or receive emails on Windows 10

Hi William,

To properly address this concern, I would like to gather more information. Kindly answer the following questions below:

• Are you using Outlook.com, Outlook application, or the Mail app for Windows 10?
• What type of email account are you using? (POP, IMAP or Exchange)

You can visit these articles for steps and suggestions on how to fix email sync issues in Outlook.com and Outlook application:

• Fix Outlook.com email sync issues
• My messages won't send in Outlook application

To notify us and have us get back to you, simply reply to this post.

 

Cannot send or receive emails in Windows 10

Hi Charlotte,



Thank you for writing to Microsoft Community Forums.



I appreciate your interest in Windows 10. I understand that you are unable to send or receive emails on your Windows 10 computer. I’ll certainly help you with the issue.



However, please let us know:

• Are you using Google Chrome to check your emails?
  
• Do you receive any error message?
  
• Are you aware of any changes made to the computer recently?
  

If you are using Windows Mail app to send or receive emails, I would suggest you to refer the article on

Resolve sync issues in Mail and Calendar apps in Windows 10 and see if that helps.



If you are using Microsoft Outlook, I would suggest you to refer the article on

Error occurs when you send or receive an email message in Outlook or Outlook Express.



Please reply with the details to assist you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

OUTLOOK 365 does not send or receive emails


I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing the encryption method. Contact your ISP for assistance". I contacted them and they had no idea why nor had any other trouble calls with the win 10 install. I have accomplished one time the SFC/scannow with negative results. any help would be appreciated

**SOLVED** After much research, I found that the ports assigned for incoming were set at 995, which the default for email is port 110. steps to solve were opening outlook, 1. clicking on file tab, 2. in info tab select account and social network settings, 3. select account settings, 4. select current email profile, 5. select change, 6. select more settings bottom right in window, 7. select the advanced tab (internet email settings), 8. select port 110 as incoming or select default tab, 9. close all and restart, open outlook and click send receive button and mail showed be receive and send.