Windows 10: cant redeem robux

every time i try to redeem robux, it goes through but then when it is about to send the verification code via phone, it says: "sorry, there is a issue with your account or order. if i try to redeem sweepstakes items. it goes through just fine. but as soon as i try to redeem robux or any in game item, i get that message. please help. i just want my robux.

:)

 

Are robux codes GONE FROM MICROSOFT REWARDS

thank you so much for the help, I was really worried about the Robux redeems being gone.
I almost forgot to mention that I set 200 Robux as my goal and I thought why not make my goal 400, so when I removed the goal and went to go search Robux redeem then I couldn't find it. Hopefully when the Robux redeems come back I'll have lot's of points by then.

 

Why was the 100 robux option removed?

I was redeeming a robux giftcard of 100 then it became 200 suddenly and I couldn't redeem 100 option, 200 option is 3k points but I have 1.5k perfectly for the 100 option. Please bring the 100 robux option back

 

400 robux??

My name is . I'm an Independent Advisor and would be happy to help you today.

I am sorry to hear that you are experiencing this issue. Many users have also reported the same issue where they are unable to redeem Robux.

Please note that reward options such as gift cards will sometimes be temporarily removed due to out of stock. Unfortunately, Microsoft doesn't usually release information about when the bounty deals will be available again, but it will likely restock soon. I suggest checking the Redeem page often and waiting patiently for your return. Thanks for your patience and understanding.

If you have more questions, I'll be happy to help.