Windows 10: Can't reinstall program because it says it's already installed

HiI'm trying to reinstall Quicktime after once removing it from my computer. However, it now says it can't install because the app is already installed. However, when I check apps on windows or use uninstaller apps, they cannot find it. If I use the Everything app, it can find some files with a quicktime name, but they are in some apps like photoshop or in files I don't recognize so I'm not sure which to delete.Does anyone have any solutions?

:)

 

Cannot insta;; or uninstall programs it keeps saying a program already being installed!

Hi Brandi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you with the issue.

To understand the issue better, please provide us more information.

• 
  Which program are you trying to uninstall?
  
• 
  What is the exact issue with Office XP Student?
  

The issue you are facing could be due to the program is running on desktop background. Let’s try simple troubleshooting steps and heck if it help in resolving the issue. Follow the below steps:

Step 1.

I suggest you to go to the task manager and check if the program is running on Windows back ground. Follow the below steps:

• Press CTRL+Shift+ESC to open Task manager.
• Locate for the program which you are trying to uninstall.
• Right click on it and click on End task.
• Try uninstalling the program.

If the issue still persist try the below steps.

Step 2.

I would recommend you to restart the computer and as soon as the computer boot up try uninstalling the programs.

If the above steps did not fix the issue try the below steps provided.

Step 3.

I suggest you to unregister and register the Windows installer and check if it helps. Follow the below steps:

• 
  Click Start, click Run, type
  MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs.
  
• 
  Click Start, click Run, type
  MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.
  

Hope this helps. Post us with the status we will be glad to help you.

 

How do I reinstall an app that the computer says is not there but the store says is installed

Hi Shawn and Ruth

I used Powershell to uninstall it again and double checked that the tile was gone. It was. Then I reinstalled it from the store. I checked in the start list and the game is listed under "recently added" and listed under "D" in the "All Apps" from the
start menu. I reset the store like Ruth suggested and tried to open the game from the store's "Open" box -- no luck. Then I tried opening the game from the start menu - no luck.

Under "Settings" and "Apps and Features" the game is not listed.

The store says that the game is installed.

The Package is listed under PowerShell as:

Full Name: A278AB0D.DragonMainaLegends_1.7.0.15_x86_h6adky7gbf63m

Install Location: C:\Program Files\WindowsApps\A278AB0D.DragonMainaLegends_1.7.0.15_x86_h6adky7gbf63m

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.