Windows 10: Can't remove docs from print queue - pulling hair out

HP laptop, using Word, can't remove docs from print queue - pulling hair out! I've let the system do the work for me. The message says the print jobs are removed, so I proceed. Then I get a message that there are jobs stuck in the queue, so I give the system another try. I then do it manually, but they're still stuck.I tried to select a topic but none fits.

:)

 

Document Stuck in Print Queue as Deleting...

Hi Lisa,

The print queue displays output jobs that's is waiting to be completed. It has the most current status of all active and pending print jobs. If its not functioning as intended, it's possible that there's a misconfiguration within the printer settings. To
better assist you, we'd like to ask a few questions:

• Which Windows version are you using? Type winver in the search bar and press
  Enter to find out.
• Have you made any changes on you device prior to the issue?

Meanwhile, we suggest that you check the steps provided by Abdul_Malik on this
thread and check if it would help resolve the issue.

Let us know how it goes.

 

Removed printer, name still appears with print queue inside

Hi

Recently I have added a printer, sent a print command but did not go through. So I have removed the printer, and may be the print queue was in it still. Now the printer name do not appear in Device and Printers list but when I want to print something from
Office applications, I still see the name on the drop down menu and the name shows that the queue is still inside.

Can anyone suggest how I can get rid of the name and the queue?

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite