Windows 10: Can't remove family safety features or kids account, can't find any remove consent buttons...

Can't remove family safety features or kids account, can't find any remove consent buttons I'm stuffed follow all dumb instructions doesn't work They are locked out of chrome now at school.

:)

 

Unable to remove child account from Family

Thanks Elise. Your suggestion worked. I contacted live chat option via "Get Help" app.

Just for others who read this in future I had performed the following steps to solve the issue.

1. Log into Microsoft Family Safety
   
2. Select 3 dots on the top right of child's card & select "Remove consent for this child's account"
   
3. It then warns, "You are about to remove parental consent for this child. They will no longer have permissions to access certain Microsoft sites and services."
   
4. Click on "Remove consent" button
   
5. Go back to Microsoft Family Safety home page. Wait for few seconds for settings to reflect. The child account will disappear from family home page.
   

 

unable to remove a kid from the Family Safety

Hi,

by a coincidence I have entered two different e-mail accounts for the Family Safety for my kid.

unfortunately I cannot remove the wrong one.

I log in for the Microsoft Family Safety choose the kid I want to remove

but at the end it says only the person that invited the kid may remove it from the family.

So I am such a person.

But I cannot.

What shall I do?

Thanks

Bogusz

 

Ho to remove your kid from My Family.

Ho to remove your kid from My Family.

How to remove your kid account under parental control.

• 
  Using the PC go to http://www.windowsphone.com.
  
• 
  Sign in using the parental email account (adult email account) and related password.
  
• 
  Click on My Family.
  
• 
  Click on the gray link Microsoft Family Safety Settings.
  
• 
  It will appear another web page showing the parental account and all the kids accounts under its control.
  
• 
  Click on the kid account you want to remove from the parental control.
  
• 
  At the up left part of the web page, at the right side of the written Family Safety there will be the option Remove the Member from the Family (the
  option name could be a bit different). Click on it.
  
• 
  It will appear a small window asking you if you really want to remove the member from the family. Click on Remove.
  

If you think this discussion could be useful for the community please suggest to the others clicking on the key at the upper right side of the post.

Bye.