Windows 10: Can't remove HEVC Video Extensions from Device Manufacturer

Discus and support Can't remove HEVC Video Extensions from Device Manufacturer in Windows 10 Gaming to solve the problem; I've come to the conclusion that HEVC Video Extensions from Device Manufacturer is conflicting with DeoVR on my computer; the only app that will allow... Discussion in 'Windows 10 Gaming' started by Doug Bungard, Dec 25, 2024.

  1. Can't remove HEVC Video Extensions from Device Manufacturer


    I've come to the conclusion that HEVC Video Extensions from Device Manufacturer is conflicting with DeoVR on my computer; the only app that will allow me to playback VR videos on my Valve Index for some reason. I need to uninstall and reinstall it to see if that fixes the issue.Upon clicking a link to the application, Microsoft Store opens and brings me to its page, and tells me it is already installed. However, the application is nowhere to be found on my computer. I have checked my start page, control panel, ran "Get-AppxPackage select Name,PackageFullName,NonRemovable" on Windows Powershe

    :)
     
    Doug Bungard, Dec 25, 2024
    #1
  2. manizzi Win User

    HEVC Video Extensions from Device Manufacturer

    Thanks for the reply. I am not refering to the HEVC Video Extensions you listed in the link.

    I am refering to the HEVC Video Extensions from Device Manufacturer linked below.

    HEVC Video Extensions from Device Manufacturer - Microsoft Apps

    Why is it no longer available? Does MS plan to make it available again? It was available up until about a month ago.
     
    manizzi, Dec 25, 2024
    #2
  3. HEVC Video Extensions from Device Manufacturer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • What is the make and model of the PC?
    • Where are you getting HEVC Video Extensions from Device Manufacturer showing as temporarily unavailable?


    If you want to install HEVC Video Extensions, then refer to

    Microsoft Store
    .



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 25, 2024
    #3
  4. manizzi Win User

    Can't remove HEVC Video Extensions from Device Manufacturer

    HEVC Video Extensions from Device Manufacturer

    Why is HEVC Video Extensions from Device Manufacturer showing as temporarily unavailable? It was available up to a couple of months ago.
     
    manizzi, Dec 25, 2024
    #4
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Can't remove HEVC Video Extensions from Device Manufacturer

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