Windows 10: Can't Remove Login Password from Lock Screen.

Hi,I recently reset my laptop, and while setting it up, it is asking me to create a PIN. However, I don't want to have any kind of PIN or password on my lock screen. When I initially bought the laptop, there was no PIN on the lock screen. There was simply a sign-in button. Even when I put my device to sleep and woke it up, it didn't ask for a PIN. I could just press Enter to access Windows.Furthermore, I'm unsure if the seller created a local account for my device, as the user folder on the desktop was named "LENOVO," but now it shows my name. I've logged into Windows using my Outlook account,

:)

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Password forgotten - stuck on login screen

Hi Linda,

Issue reported: You are required to sign-in to your Windows 10 PC provided the main account is locked out due to forgotten Password/Pin.

Scope: Although! there is no way to hack into an admin account, which is locked out by a Password or a Pin. However, you must have a Microsoft account associated with a machine. If you do, we can try performing below mentioned troubleshooting steps.

The first thing we should check before performing troubleshooting steps, as how many users are assigned to that machine, if you have another user account which can be used to perform command prompt tasks, try to log-in using that user account or if no choice, use a guest account.

Troubleshooting steps:

• Try to log-in using another admin account or use a guest user account.
  
• Type ‘cmd’ in the search box and perform a right click on it and then left click on ‘run as administrator’.
  
• It may ask you to sign-in using your Microsoft account (your email address and a password associated with your Microsoft account).
  
• Once the ‘cmd’ box is opened then type “net user administrator /active:yes” then hit ‘enter’.
  
• Restart your machine
  
• Login using ‘Administrator’ account in Windows 10. It takes no password, would let you in, without a password.
  
• Type ‘Control Panel’ in the search box and then click on User Accounts.
  
• Right click on the User Account in question, which is locked out and then click on ‘remove password’.
  
• If the remove password option doesn’t work, try to upload a similar image/picture in reference to that user account.
  
• If you successfully remove a password associated with that User Account, then sign-off.
  
• Restart your machine and try to login using the same User Account in question.
  

NOTE: The above-mentioned troubleshooting steps are suggested as a general suggestion, not a solution. Whether you are able to recover your account then, your problem is solved. If you would not be able to recover the locked account, then you may have to reinstate Windows 10 in your machine using your Microsoft Account.

Should you have any question or a doubt performing above mentioned troubleshooting steps, you may respond to this threat or post a counter question.

Regards,