Windows 10: Can't remove screen time limit

When I go to Family Settings online to remove the screen time limit on the child account, only the admin account is there, but in settings it shows the child as a family member.

:)

 

How to remove screen time limit?

Hi,

Thank you for writing to Microsoft Community Forums.

As you want to remove the Screen time limit for your child, you can remove the time limit for one particular day for a given slot. To do that please follow the steps mentioned below:

1. Navigate to
   https://login.live.com and login with your Microsoft account.
   
2. Click on Family.
   
3. Click on Screen time under your Child’s account.
   
4. You will find something like in the picture below. Now, click on the slot for which you want to remove the screen time:
   
   
   
5. Click on Remove to remove the screen time. Below is the screenshot:
   
   
   
6. After removing the time, click on Save and check if that helps.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

How to remove the screen time limit?

Thank you. That is correct. Mistakenly someone has set screen limits on.

Please ask Plast or Runsgiri to remove Screen limits for you. They need to do this.

Navigate to https://family.microsoft.com and login with your Microsoft account.

Click on Screen time under your Child’s account.

Click on the slot for which you want to remove the screen time.

Click on Remove to remove the screen time.

After removing the time, click on Save and check if that helps.