Windows 10: Can’t reset account password

Discus and support Can’t reset account password in Windows 10 Ask Insider to solve the problem; forgot my account’s password so i made another admin account to reset it, it keeps asking me to put in the current password for my old account to reset... Discussion in 'Windows 10 Ask Insider' started by /u/tipuuuu, Jun 17, 2020.

  1. /U/TIPUUUU
    /u/tipuuuu Win User

    Can’t reset account password


    forgot my account’s password so i made another admin account to reset it, it keeps asking me to put in the current password for my old account to reset it (does’t happen with the other account, it just lets me reset it without the current one) does anyone have any tips?

    submitted by /u/tipuuuu
    [link] [comments]

    :)
     
    /u/tipuuuu, Jun 17, 2020
    #1
  2. P4-630
    P4-630 Win User

    How to reset Windwos 8 Password?

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

    • If you've forgotten your Windows password, there are several ways to retrieve or reset it:
      • If your PC is on a domain, your system administrator must reset your password.
      • If you're using a Microsoft account, you can reset your password online. ...
      • If you're using a local account, use your password hint as a reminder.
     
    P4-630, Jun 17, 2020
    #2
  3. DONOVAN DE SWARDT
    Donovan de Swardt Win User
    Microsoft Account Password Reset

    Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
    indefinitely.

    Reset your password

    If you can't remember your password, follow these steps to get into your account.

    • Go to the Reset your password page.
    • Choose the reason you need your password reset, then click Next.
    • Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
    • Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
    • If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.
    I'll try your "Get account help by email" suggestion and post the solution here when I've found one.
     
    Donovan de Swardt, Jun 17, 2020
    #3
  4. BROKENARROW
    Brokenarrow Win User

    Can’t reset account password

    I can not reset my google password

    Two step works for me if your phone info is the same as it was you should be able to recover it.
     
    Brokenarrow, Jun 17, 2020
    #4
Thema:

Can’t reset account password

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