Windows 10: Can’t reset or repair computer. It says password is wrong when it is not.

Discus and support Can’t reset or repair computer. It says password is wrong when it is not. in Windows 10 BSOD Crashes and Debugging to solve the problem; Computer has black screen once logged in and I can only see the mouse. I am trying to do Start Up Repair or System Repair etc. The problem is no matter... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by 739764836, Jan 30, 2025.

  1. 739764836 Win User

    Can’t reset or repair computer. It says password is wrong when it is not.


    Computer has black screen once logged in and I can only see the mouse. I am trying to do Start Up Repair or System Repair etc. The problem is no matter what it says my password is incorrect. It’s the password I use to login the account, I even changed my password through Microsoft but it continues to state it is incorrect. I can’t even Reset the PC and it’s become unusable. Is there a separate way to access a factory reset without a password or a way to change the password for the safemode settings since it seems to be different than my login for Microsoft.

    :)
     
    739764836, Jan 30, 2025
    #1
  2. P4-630 Win User

    How to reset Windwos 8 Password?

    Change or Reset Your Password in Windows - Microsoft Support

    • If you've forgotten your Windows password, there are several ways to retrieve or reset it:
      • If your PC is on a domain, your system administrator must reset your password.
      • If you're using a Microsoft account, you can reset your password online. ...
      • If you're using a local account, use your password hint as a reminder.
     
    P4-630, Jan 30, 2025
    #2
  3. Namslas90 Win User
    admin password?

    You can reset the Admin Password using Windows XP repair; See Here for step by step.

    *Toast :toast:
     
    Namslas90, Jan 30, 2025
    #3
  4. Can’t reset or repair computer. It says password is wrong when it is not.

    Startup Repair says I have the wrong password

    You could try the following solution:



    Method 1 Assuming you have entered the correct Username and Password



    When Windows 10 refuses to accept your password or displays a password-incorrect error, the first thing to do is make sure your keyboard and mouse are working properly. If you're working on a desktop, unplug and reconnect it. If you are still having difficulty logging in to Windows 10, you can use the on-screen keyboard.

    Method 2: Reboot the computer several times.

    If Windows 10 refuses to let you sign in or displays an error message, "We are unable to access your account," This issue is frequently resolved by signing out and back into your account." Try restarting the computer once or twice to see if you can continue.



    Method 3: Ensure that you are connected to the internet.

    If you recently changed your Microsoft Account password in a web browser but Windows 10 now refuses to accept it, make sure your computer is connected to the internet. This will allow your PC to register the new password and allow you to log in again.

    Method 4: In Safe Mode, resolve "Windows 10 Won't Accept My Password."

    If you still can't log in to your computer, restart and boot Windows 10 in Safe Mode, then run the SFC scan. It will assist you in resolving various system-related issues.



    Step 1: Reboot your computer while holding down the Shift key. On boot, the Advanced Startup menu will appear. Navigate to Troubleshoot > Advanced Options > Startup Settings.



    startup options

    Step 2. When you get to the Startup Settings screen, press the "5" key. To restart in Safe Mode with Command Prompt, follow these steps.

    Enable the safe mode.

    Step 3. In the command prompt window, type the following command and press Enter.



    scannow / sfc



    The SFC scan is now underway.

    Method 5: Online Reset of Incorrect Microsoft Account Password



    If you're logging in with a Microsoft account, you can try changing your password online.



    Step 1: Go to the link provided below to begin the password-changing process. To change your password, go here. To reset the Microsoft password, follow the instructions on the screen.



    I forgot my password

    Step 2: After changing the password, you must restart your computer. When the operating system has been restarted, try logging into the Microsoft account with the new password you created.

    how to change a password

    Find the right key combination on your computer, and your problem should be resolved. If Windows 10 still does not recognize passwords and you are unable to log in, you can use the Reset Windows Password utility to remove your administrator or user password, allowing you to log in without entering a password.



    I hope this helps.

    Please let me know if you require any additional assistance.
     
    Shivam.Pandey, Jan 30, 2025
    #4
Thema:

Can’t reset or repair computer. It says password is wrong when it is not.

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