Windows 10: Can't reset outlook pin

HP did some crazy update and now the pin to my outlook.com is no longer available. Had the account 3 years ago when I got my laptop. Never used that account except to sign in to get online. Went through the reset option many times until I hit the limit. I was rejected each time. I don't know anything about this stuff.So I created another account on my cell so get info on how to get online. Please help.....my gray hair is getting more blue.

:)

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Outlook on Android - contacts

No. Also I followed the steps on Manage suggested recipients in the To, Cc, and Bcc boxes with Auto-Complete


https://support.microsoft.com/en-us/...7-66b037bce23e

cleared this list (Empty Auto-Complete List.)
disabled the option ("Use Autocomplete list..") and again cleared the list
relaunched Outlook in between
still those very old email addresses show up.

I give up.

Many thanks for trying to help.

 

Can't reset my PIN

Hi SQxAe,

Thank you for writing to Microsoft Community Forums.

1. Were there any changes made to the operating system recently?
   
2. Is the system connected with Wired or wireless connection?
   

If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
login.live.com from other device. Try entering the password through
on-screen keyboard.

I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

Step: Enable built-in admin from WinRE.

1. On the login screen click on the power button at the bottom right corner of the screen.
2. Hold Shift key and click on restart.
3. Click on Troubleshoot.
4. Click on Advanced options.
5. Click on Command Prompt.
6. Type the command net user administrator /active:yes and press Enter key.
7. Once logged in to the built in admin account, try changing the current user account password.

If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

Create a local user or administrator account in Windows 10

I also suggest you to refer this article on
PIN sign-in issues, and check if that helps.

I look forward to hearing from you soon.

Regards,