Windows 10: Can’t reset PIN

Discus and support Can’t reset PIN in Windows 10 Software and Apps to solve the problem; Ever since my computer moved to Windows 11, I’m being asked to sign in. As well as a password, I’m asked for a PIN. As far as I’m aware, I’ve never set... Discussion in 'Windows 10 Software and Apps' started by JoHodges, Jun 27, 2023.

  1. JoHodges Win User

    Can’t reset PIN


    Ever since my computer moved to Windows 11, I’m being asked to sign in. As well as a password, I’m asked for a PIN. As far as I’m aware, I’ve never set up a PIN in Microsoft. The route recommended is to click on “forgotten my PIN”. But the reset requires me to enter my old PIN, which I don’t have. So I’m going round in circles. Can anyone help please? Does it matter if I don’t sign in?

    :)
     
    JoHodges, Jun 27, 2023
    #1
  2. Mithin_EJ Win User

    Can't reset my PIN

    Hi SQxAe,

    Thank you for writing to Microsoft Community Forums.

    1. Were there any changes made to the operating system recently?
    2. Is the system connected with Wired or wireless connection?

    If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
    login.live.com from other device. Try entering the password through
    on-screen keyboard.

    I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

    Step: Enable built-in admin from WinRE.

    1. On the login screen click on the power button at the bottom right corner of the screen.
    2. Hold Shift key and click on restart.
    3. Click on Troubleshoot.
    4. Click on Advanced options.
    5. Click on Command Prompt.
    6. Type the command net user administrator /active:yes and press Enter key.
    7. Once logged in to the built in admin account, try changing the current user account password.

    If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

    Create a local user or administrator account in Windows 10


    I also suggest you to refer this article on
    PIN sign-in issues
    , and check if that helps.

    I look forward to hearing from you soon.

    Regards,
     
    Mithin_EJ, Jun 27, 2023
    #2
  3. JayPhi Win User
    Clear "Pin suggested" list in People Bar

    Does anybody know how to clear the "Pin suggested" list on the "People bar"?

    Contacts are added to the "Pin suggested" list once you've pinned and unpinned them. But there seems to be no obvious way to remove them from that list.

    After playing around with this feature and pinning and unpinning many dummy contacts, it's rather annoying to see them in the "Pin suggested" list when you click on the "My People" icon in the taskbar.
     
    JayPhi, Jun 27, 2023
    #3
  4. Can’t reset PIN

    Microsoft Passport errors during PIN creation


    Microsoft Passport errors during PIN creation

    Source and more: https://technet.microsoft.com/en-us/...g-pin-creation
     
    Cluster Head, Jun 27, 2023
    #4
Thema:

Can’t reset PIN

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