Windows 10: Can't reset Windows 10 - no start menu, internet

Discus and support Can't reset Windows 10 - no start menu, internet in Windows 10 Support to solve the problem; I was having issues with "sleep" and other driver issues so I thought I would try to use a restore point. I tried restoring to a point about a month... Discussion in 'Windows 10 Support' started by LeoBloom, Oct 2, 2015.

  1. LeoBloom Win User

    Can't reset Windows 10 - no start menu, internet


    I was having issues with "sleep" and other driver issues so I thought I would try to use a restore point. I tried restoring to a point about a month ago but sometime during this process Windows crashed (frowny face and all) and I was stuck in a loop of crashing.


    Ultimately, all I could do was reset the PC so I chose the keep files option and the PC reset to its close to original state. My WiFi was connected - I had NO access to the internet, but my macbook could connect to my Windows 10 desktop and transfer files. Internet Explorer and Edge could not access Google, Bing, or any other website - they could only access 192.168.1.1 where I could manipulate router settings.


    After a restart (hoping it would fix connectivity issues) I now CANNOT turn on the start menu and CANNOT launch edge - the internet problems still persist.


    I am at a loss. I have no idea what to do now. I can't even fully reset my PC because I can't access the menu that allows for this....


    Please help.

    :)
     
    LeoBloom, Oct 2, 2015
    #1

  2. Wi-Fi is on // No connection (after Windows Update)

    On Oct 13 windows updated.

    The update must've invited malware into my computer. I tried to run my antivirus after the update but it said there's no connection. Google chrome lost connection as well and then I got a pop-up saying that Windows Defender found and blocked a "Severe Trojan
    threat". So I deleted it and I still don't have connection... (weirdly) the only thing that works is the Explorer app. I have internet; the Wi-Fi works just fine but, everything else doesn't connect. It's something internal that must be causing
    the problem and it all started after the update.

    P.S.

    It also changed my network from private to public so I had to fix that.

    And YES, I did allow these programs through the Firewall so that's not the problem.
     
    No Internet, Oct 2, 2015
    #2
  3. bao007fei Win User
    Windows 10 pro Creator update Start Menu bug

    Edition: Windows 10 Pro

    Version: 1703

    OS Build: 15063.332

    After I synchronized time with an Internet server from the Internet time settings, I opened the start menu and pined a recently added shortcut to the Start. The tile showed in the start menu. But after that, I tried to move the tile, the whole menu freezed
    for a few second and disappeared in a flash. I opened the start menu again, nothing changed. The short cut didn't show in the start menu.

    I've tried to reset the and reinstall Windows 10 Pro version 1703 many times, the bug was still there. In the early version of windows 10, I didn't notice the problem. Maybe it's a new bug.
     
    bao007fei, Oct 2, 2015
    #3
  4. Amythyr Win User

    Can't reset Windows 10 - no start menu, internet

    First of all, run cmd as administrator(Windows key+ R will open run dialog)
    type sfc/scannow
    let it repair the errors, that are found

    If that is not working
    In my opinion,next option will be to create windows 10 bootable media using media creation tool, and reinstall your windows.
     
    Amythyr, Oct 2, 2015
    #4
  5. LeoBloom Win User
    Didn't work.

    Currently backing files up with Driveimage XML

    Thank you
     
    LeoBloom, Apr 4, 2018
    #5
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Can't reset Windows 10 - no start menu, internet

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