Windows 10: Can't Restore Add-On Purchase

Discus and support Can't Restore Add-On Purchase in Windows 10 Software and Apps to solve the problem; I bought the full version lifetime option of Neat Office and used it just fine on my computer before I had to soft-reset the computer. Now it's not in... Discussion in 'Windows 10 Software and Apps' started by LuckyWhispers, Feb 6, 2023.

  1. LUCKYWHISPERS
    LuckyWhispers Win User

    Can't Restore Add-On Purchase


    I bought the full version lifetime option of Neat Office and used it just fine on my computer before I had to soft-reset the computer. Now it's not in the app's Add-ons/Downloadable Content and not showing up in my Microsoft Store Library, though I've checked to see that it's present in my account purchase history in browser. The purchase is marked as completed, so it's definitely not a pending or incomplete payment. I've used App Troubleshooting found no issues re-downloaded the app, reset the Microsoft Store, made sure my card was properly attached to my account it was, and even tried

    :)
     
    LuckyWhispers, Feb 6, 2023
    #1
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Can't Restore Add-On Purchase

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