Windows 10: Can't rotate screen on my second monitor

So I am trying to rotate my second screen back to Landscape but when I do this prompt comes up. "The display settings could not be saved. Please try a different combination of settings." My drivers are up to date and I tried messing with the display resolution and that does not seem to work. What else should I try?

:)

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.

 

ASUS Zenscreen portable monitor doesn't auto rotate, due to SurfaceBook settings?

Hi RonFP,

Thank you for posting in Microsoft Community.

I understand that your ASUS ZenScreen portable monitor doesn’t auto-rotate when attached to your MS Surface Book. For Surface Book 3, auto-rotate lock is on and greyed out when in Surface Book mode (i.e., attached to keyboard). This could be the reason why your second monitor doesn’t auto-rotate. You can try the following steps:'

1. Detach the main screen and toggle auto rotate on/off.
   
2. Reattach the main screen and detach the second monitor.
   
3. Toggle auto rotate on/off again.
   
4. Reattach the second monitor.
   

If this doesn’t work, you can try updating your graphics driver. Because ASUS ZenScreen is a third-party product, we can only provide limited information about the product and its specifications. It would be best contacting ASUS support for further assistance.

Kind regards,

Lavenia

 

screen rotation

Hi Brandon,

There are several reasons why the screen of your netbook is not rotating. One common reason is the auto rotation feature is locked, you can check it by following these steps:

• On your keyboard, press Windows + A.
• Click Expand.
• Click Rotation lock, and make sure it is turned off.
• Test your netbook if it's properly rotating.

Keep us updated.

Regards.