Windows 10: Cant run Sea of Thieves on a new device?

Just got a new laptop and when I try to run Sea of Thieves, I get 'Sea of Thieves is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001'. I've already been playing the game for months and it still works on my old machine, but I get the error above on my new laptop. Is there anything else I can do? I've tried every fix I can find with no results...I was going to sell my old machine, but now it looks like I'll have to keep it just to play the damn game.

:)

 

sea of thieves

Today I downloaded sea of thieves on my windows 10. I opened sea of thieves and it suddenly closed the game after a split second, I tried multiple times but got nothing, any suggestions?

 

Unable to launch sea of thieves

Hi,

I understand that you are facing issues launching sea of thieves on the PC.
We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

• Do you receive any error message or code?
  
• Are you aware of any changes made to the computer recently?
  

Meanwhile, you may want to follow the troubleshooting steps mentioned in the article and check if it resolves the issue. Refer to the article
Sea of Thieves is not Launching.

Let us know how it goes.

Regards,

Zaki

 

Sea of Thieves not available?

Hi HideTheHorizon,

Thank you for posting your question in the Microsoft Community Forums.

Appreciate your efforts to work on this issue.

I can understand the situation must be difficult for you when the Microsoft Store app doesn't work as it should.

• Have you signed in to the same account that was used for purchase?
  

Suggest you to refer to the following information from this article
"To find out what regions you can purchase Sea of Thieves in, and what languages are currently supported refer to the useful articles on the Sea of Thieves".

Sea of Thieves FAQ: Xbox Support

Troubleshoot problems with Xbox Play Anywhere games:
Xbox Support

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator