Windows 10: Can’t run The Sims 4 with the video card in this system

​

Are you getting the “Can’t run The Sims 4 with the video card in this system” error while trying to play The Sims 4? Here is a complete guide to resolve the video card error on The Sims 4. The Sims 4 is a popular and old social simulation game popular amongst millions of gaming […]

This article Can’t run The Sims 4 with the video card in this system first appeared on TheWindowsClub.com.

read more...

 

Unsupported video card for Sims 4

Hi Tranay. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

See the Accepted Solution to the problem here directly from SIMS 4 site:
https://answers.ea.com/t5/Technical-Issues-PC/T...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
research any product advertised on the sites before you decide to download and install it.

 

Unsupported video card for Sims 4

Started to load my Sims 4 game on my HP 20-c013w All-in-One Series. As soon as the game loaded a popup stated that my video card was unsupported so my game quality would be affected. How do I fix this?

 

Can't run sims 1.

Hi Addison,



Thank you for posting your query in Microsoft Community.



I can understand, how frustrating it can be, when things don’t work as expected.

I'd be glad to help you.

Please answer the query, mentioned below:

• 
  Can you run other games on the computer?
  

I would suggest you to follow these steps provided below and check, if it helps.

The issue is occurring due to outdated or corrupt graphics card driver.

Method 1:

You may also update the graphic card driver from Device Manager manually and check if this helps.



•Press (Windows key + X) and click on “Device Manager”.

•Expand “Display Adaptor”.

•Right click on the graphic card driver and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.



If the issue still persists, follow the Method 2.

Method 2:

Install the latest Display adaptor driver and Graphic card driver in Compatibility mode:



I would suggest you to uninstall and download the Latest the Display adaptor driver and Graphic card driver from manufacture's website and reinstall it in compatibility mode.

1. Right click on the setup file of the driver and select Properties.

2. Select Compatibility Tab.

3. Place a check mark next to Run this program in

Compatibility Mode and select the operating system accordingly from the drop down list.

4. Let the driver to install and then, check the functionality.

I would also suggest you to uninstall and download the Sims 1 deluxe edition game software from The Sims official game software website and reinstall it in compatibility mode.

Try to follow these steps to uninstall the Sims 1 deluxe edition game software:

1. Press Windows key + R, to get the RUN command.

2. In RUN command Window, type control.

3. The Control Panel appears, then go to programs and features option.

4. In the programs and features option, go to the Uninstall or change a program and then, you can uninstall the Sims 1 deluxe edition game software.



Please feel free to contact us, if you face any issues with Windows.



Thank you.