Windows 10: Can't See Connected Printer in Settings...

I connected my Canon printer to my HP Spectre laptop running the latest build of Win10 directly via USB for the first time, did Canon's setup, and the printer works great - but in Settings/Devices, there's no printer connected. Searching for a printer results in nothing found. The printer is identified as "Unspecified" in Control Panel/View Devices and Printers. This is an issue for me, as I need to share this printer on my home network, but I can't even get my laptop to recognize that there's a printer connected.

I did my research and have done the following, multiple times:
- Uninstalled Canon software
- Deleted Canon folder
- Uninstalled printer driver
- Ran the "printui /s /t2" command to remove the Canon print server
- Even edited the registry for instances of specific Canon
- Created a virtual USB port manually in hopes that this was the problem, it wasn't, I removed it
- Plenty of restarts after every change

I am totally stumped. I must be overlooking something.
Anyone have any ideas?
Thanks in advance!
-bk

:)

 

connecting laptop to Office jet G55 printer

Hi Luisa,

To help you with your concern regarding the printer, let me suggest you to contact the manufacturer for the steps on how to connect your printer to your computer. Please follow the steps on how to contact the manufacturer:

• The name of the OEM + “contact information”
• The name of the OEM + “PC support”

Regards.

 

how do i change disconnected setting to connected setting on my printer

Hi Robert,

I suggest you to run the Printer Troubleshooter and check if it helps.

• In Search window type Troubleshooting and click on it to open it.
• Click on Hardware and Sound.
• Then click on Printer to run the troubleshooter. Follow onscreen steps.

I suggest you to try the steps provided in the link below and check if it helps. It helps in checking settings, installing drivers and identifying and fixing the printer issues.

Fix printer problems: http://windows.microsoft.com/en-us/windows-10/fix-printer-problems


Hope this helps in resolving the issue with the Printer. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

Windows 10 + printer connection

Hi murlichatlani,

Have you tried the suggestions on my initial post, in response to the original poster? If you haven't performed any troubleshooting yet, here are a couple of things you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

If the steps didn't help, you may go through this list of suggestions to fix printer connection in Windows 10.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.