Windows 10: Can't see users list on Win 10 Lockscreen

Hi,

I have a new acer desktop with win 10 home version 10.0.14393.

The problem is after I lock my screen, I can't see the users so I can select the user I want and enter the password.
Mouse and keyboard are working.

It's a bit hard for me to explain so I video recorded it.

[youtube]fKlVg1D5CbU[/youtube]

When I restart my computer, I can log in, but after some time, like 30minutes or 1hour, if I lock my computer, the problem happens.

I already tried multiple things:
- sfc /scannow
- chkdsk
- changed the advanced system settings from preffer performance to best appearance

Nothing worked, it's a pretty annoying issue since this is my work computer, and I use applications that take almost 5 minutes to load and acess data, and I pretty much have to restart my computer everytime I leave him. Leave him unlocked is out of the question.
And I would prefer not to reinstall windows 10 since it took me alot of time to configure this computer and I don't want to do it again, but if i have to I will do it.
And I don't have any restore point so I can't restore the machine.

Thank you all

:)

 

Can't use windows spotlight on lockscreen

i have the same issue.

And nothing is fixing it.

I have Win 10 EDU just update to Creator Update.

and i cant see spotlight option in the lockscreen menu.

 

Anniversary Update causes lockscreens to disappear completely

I just updated a tablet to the AU, and all seems to be well except there is now no lock screen at all - so when I wake it up from a period where the screen's been off, it goes straight to the desktop every time.

Obviously this renders the tablet unusable if I want to carry it around anywhere, and it is near-impossible to Google solutions to the problem as every single other Windows 10 user seems to want to do the exact opposite (i.e. get rid of the lockscreen).

Has anyone else experienced this annoying bug, and if so, how did you solve it? I can't see anything in the settings related to switching the lockscreen on or off. According to WinAero's Tweaker, the lockscreen is already active.

(If I roll back to the previous build, the lockscreens are back)

 

Not sure why you don't see a list of accounts to sign in to, though others have reported this problem too.

As a way round this, you could try turning off the Lock screen and the need to sign in on wakeup. See these Tutorials...
https://www.tenforums.com/tutorials/6...dows-10-a.html
https://www.tenforums.com/tutorials/1...dows-10-a.html

 

...here:
No login prompt at login screen

No solution yet, but you might like to keep an eye on that thread.

 

Thank you for your help, I tried searching the problem on google as I always do, but didn't find this particular problem, only similar ones where the mouse and keyboard don't work. In mine they work.
I will be paying attention to that thread.

From that tutorial, so I can disable the lockscreen (where it shows the clock), but still have the sign in screen (where you enter the password) right?
That would be fine for me *Smile

EDIT: I read it more carefully and I am right. So thank you again, I will be doing that while there's no fix.

 

this problem was simply fixed for me when i did *Start + L ._. , at least for now