Windows 10: Can't seem to connect my Xbox Series X/S controller to my pc via usb C

Recently my xbox controller doesn't seem to connect to my pc, I'll plug it in with the usb and the controller will vibrate showing it's atleast getting power, but it won't do anything for controlling nothing, I've checked the device manager and it's labelled as "unknown usb device device descriptor request failed". It was working a while back fine I don't know what I changed recently for it to stop working.It's probably something super obvious but I can't figure it out so any help is appreciated, thank you.

:)

 

Xbox Series X Controller

Hi Matthew. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Xbox Series X wired controller won't connect Windows 10:

https://www.lifewire.com/connect-xbox-series-x-...

https://www.shacknews.com/article/121517/how-to...

https://appuals.com/fix-xbox-one-controller-won...

https://stealthoptional.com/how-to/how-to-fix-x...



https://www.makeuseof.com/fix-xbox-series-x-con...

https://www.digitaltrends.com/gaming/common-xbo...





If nothing else works contact Xbox hardware support:

Xbox Support

I hope it helps.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Xbox series x/s controller connected to PC via Bluetooth but not working

The new Xbox series x/s controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.

When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

• I have made sure I have all the latest updates (Windows 10, Version20H2)
• updated xbox controller firmware through usb connection (Firmware version 5.5.2641.0)
• used Bluetooth troubleshooter
• Disconnected, removed, re-paired, and restarted PC and Xbox controller multiple times.
• tried updating drivers from device manager but the drivers were already up to date
• I have Bluetooth keyboard and headphones that are connected to the same PC, they work flawlessly (made sure I had only 1 connection at a time)

 

Xbox Series S controller not staying connected

There are two ways to use the controller wirelessly
1. Xbox Wireless Adapter for Windows 10
2. Bluetooth

Which way are you connecting it?

I use my Xbox Series S controller using Bluetooth. When I first got it it was unstable this way. Updating the firmware solved that problem.

Once in a while when I turn on the controller the light keeps flashing (not paired) even though the Windows settings says it should be. In the Setting>Devices I have to

• Select the Xbox wireless controller
• Select Remove the device
• Restart the pairing on both the PC and controller

Once it is paired again it is OK

Connecting the Xbox wireless controller using a USB wired connection should be automatic with Windows 10. Once connected you can use the Xbox Accessories App (from Microsoft app store) to test it and update the firmware if needed.

Note I also found the following:

• The controller does not need the battery when connected with a USB cable. (it will even work with the battery removed).
• To use with a wired cable do not press the Xbox button to turn it on. With the cable connected the light will come on using power from the USB connection.
• However, I have found that taking out the battery does cause the controller to forget its pairing with the PC. That means it needs to be repaired with the PC if a wireless connection is desired.