Windows 10: Can't seem to verify my account on my computer

Hello, not really sure what this issue might be but I recently changed my password on my microsoft account, naturally my computer that uses said microsoft account is asking me to prove I'm the owner of the account, but when I click on the button to get a code sent to my e-mail, I just don't recieve anything in my inbox.Yes I have checked my junk/spam folder, nothing is there, I'd like to get some help with this since the microsoft support website doesn't seem to have my issue listed at all.

:)

 

Verify Account

Interesting... I've never had to re-verify my account.

 

Forum users with Hotmail/Outlook/Exchange account

The two-step verification emails show up in my inbox but I added a rule to mark the domain name safe a long time ago (verified that "techpowerup.com" is still in the safe sender list).

 

Prompting for verifying the account on Windows 10.

Hi Eddie,

Thank you for your response with the current update on the issue.

Note: Please do not create a new thread, please do post in the same thread.

I suggest you to follow the steps to delete the extra and non primary account on the computer.

Step 1: Before deleting the non primary account, I suggest you to take backup of all the important files and folders in the account on the external hard drive.

Step 2: Then I recommend you to login to the primary user account and then remove the extra user account.

1. Click on Search bar.

2. Type "Control Panel" without the quotes in the search bar and click on it.

3. Click on User Accounts and then clicking
User Accounts.

4. Check to make sure if your is Administrator account or not.

5. Then click on Manage another account.

6. Select Remove the account.

7. Follow the instruction to remove the account.

8. Restart your computer.

Note: If your primary user account is not a administrator account,

1. In the account page, then click on Change Account Type.

2. Select Administrator Account
and click on change account type.

3. Restart your Computer.



Step 3: I suggest you to login to the computer and try to verify the user account on the computer.

Please get back to us with an update on issue with verifying email account, we will be happy to help.



Thank you.