Windows 10: Can't select "Optional diagnostic data" on child device

I just upgraded to Win 10 - ver 2004 and can't seem to select "Optional diagnostic data" on child device - settings -> Privacy ->Diagnostics and Feedback.


I want to make this selection in order to use the Family Safety app to set time limits for my child's app. So far, the Family Safety app only shows time used on Edge, but not any other app.


Thanks.




:)

 

Child activity reporting

Thank you for the response.

Let's update the privacy settings on your child's device to get accurate usage data report of websites visited, refer to the steps below:

• On the child's device, press the Windows key to launch the Start menu.
• Go to Settings, then click Privacy, then click Feedback & diagnostics.
• Under Diagnostic and usage data, make sure the level is set to Enhanced or Full. If it's set to Basic, child activity will not be reported.

Kindly give us an update on how it goes and we will be glad to assist you further.

 

Microsoft family- no longer monitoring child's activity

If the above resolution didn't work, let's perform another way in resolving this.

Let's update the privacy settings on your child's device to get accurate usage data report of websites visited, refer to the steps below:

• On the child's device, press the Windows key to launch the Start menu.
• Go to Settings, then click Privacy, then click Feedback & diagnostics.
• Under Diagnostic and usage data, make sure the level is set to Enhanced or Full. If it's set to Basic, child activity will not be reported.

Kindly give us an update on how it goes and we will be glad to assist you further.

 

The "Open Diagnostic Data Viewer" is broken in Windows 10 (64) Version 2004

Hi Danilo,

I'm sorry that the issue still persists and as a next step in resolving your issue, I suggest you follow the below instructions to uninstall the Diagnostic Data Viewer and install it again.

To uninstall the Diagnostic Data Viewer:

Step 1:

Go to Search Box next to Windows icon & Type Apps & features

Step 2:

Click on Apps & features to open the settings page

Step 3:

On the right side of the page scroll down to see the Diagnostic Data Viewer

Step 4:

Select Diagnostic Data Viewer & click Uninstall

Step 5:

Restart the computer after uninstallation completes.

Now to Install the Diagnostic Data Viewer:

Step 1:

Goto Search Box next to Windows Icon & Type Privacy Settings

Step 2:

Click to open Privacy Settings & then select Diagnostic & feedback

Step 3:

On the right side scroll down under diagnostic & feedback to see Diagnostic Data Viewer

Step 4:

Under Diagnostic Data Viewer click Diagnostic Data Viewer tab

Step 5:

The above step will open Microsoft Store which will prompt you to Install Diagnostic Data Viewer

Step 6:

Click Install

Step 7:

Restart Computer after installation completes

Step 8:

Go to Search Box next to Windows Icon & Type Diagnostic Data Viewer

Step 9:

Click on the Diagnostic Data Viewer app to open it.

Regards

Shuaib

Windows Expert User