Windows 10: Can't set me account as the main after getting it back from IT guy

After getting my laptop back from an IT guy to wipe and reinstall my bootup software an account is left that is not mine that I cannot login to. I cannot access anything other than the login screen and am wondering if I have to take it back to the IT place to switch it to my account.

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Settings can't be opened using the built-in administrator account

Hi guys

I have same issue in safe boot mode with networking!

First of all it blocks the networking

Then states:

Settings cant be opened using the built in administrator account sign in with different account and try again.


Yet clicking on windows i opens settings fine


It also states broadband blocked, yet I can happily get on the net but at first I couldn't.

When I asked about it the guy from Microsoft tech answers couldn't understand why I wanted to use safe boot mode with networking????????

After he did nothing to help but emailed some scripts which didn't refer to safe mode. I rebooted and suddenly safe mode with networking worked with the net but windows 10 still claims broadband is blocked!

Im also still getting the message on trying to unblock broadband:

cant be opened using the built in administrator account sign in with different account and try again.

What is going on there?