Windows 10: Can't set up new computer - telling me Microsoft account doesn't exist?

Discus and support Can't set up new computer - telling me Microsoft account doesn't exist? in Windows 10 Gaming to solve the problem; Trying to set-up a brand new laptop, and am prompted to enter a Microsoft account login. I have entered my work account login information, but then I... Discussion in 'Windows 10 Gaming' started by Molly Cooper1, Apr 7, 2023.

  1. MOLLY COOPER1
    Molly Cooper1 Win User

    Can't set up new computer - telling me Microsoft account doesn't exist?


    Trying to set-up a brand new laptop, and am prompted to enter a Microsoft account login. I have entered my work account login information, but then I get an error message stating 'Microsoft account doesn't exist.' How do I fix this and log into the new computer?

    :)
     
    Molly Cooper1, Apr 7, 2023
    #1
  2. CARLOSRDZ117
    carlosrdz117 Win User

    Microsoft Teredo Tunelling Adapter doesn´t exist

    My teredo tunneling adapter is non-existant on my pc, I´ve tried adding it by legacy hardware but it wasn´t there, I've set DisabledComponents to 0, it doesn´t show up when i view hidden devices and there´s no download for this driver apparently, I´ve
    tried a lot of solutions and nothing has worked for me.

    Please help me, i can´t play multiplayer games with my friends and neither use party chat on the Xbox App.
     
    carlosrdz117, Apr 7, 2023
    #2
  3. BETOLP
    BetoLP Win User
    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Can't set up new computer - telling me Microsoft account doesn't exist? 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
    BetoLP, Apr 7, 2023
    #3
  4. BETOLP
    BetoLP Win User

    Can't set up new computer - telling me Microsoft account doesn't exist?

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    Can't set up new computer - telling me Microsoft account doesn't exist? 233676d1557848111t-windows-doesn-t-start-authomatic-repair-doesn-t-work-img_20190514_023629.jpg


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Apr 7, 2023
    #4
Thema:

Can't set up new computer - telling me Microsoft account doesn't exist?

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