Windows 10: cant set up new pc stuck at pin

new pc, setting up account, had to use me phone email BTY. when I get to set up a pin it sais oops something went wrong and am stuck with that screen, will not skip or retry, turn pc off and starts at same screen

:)

 

PC Reset stuck on create a PIN

Hi All,

I have just performed a PC reset in an attempt to fix an issue it seems to have completely failed to fix, and now I cannot access my PC at all. It has requested I create a PIN, but the on screen keyboard has been removed and it won't recognise the keyboard
I am using right now on my other PC in order to type this.

I am now stuck, I cannot skip the step or set it up later, I cannot access the PC, I cannot set up a PIN, it is extremely frustrating and seems an unncessary step to make mandatory at this stage when I have just set a username and password.

Any recommendations please?

 

Cannot set up PIN after Creators Update

In this case, we recommend to repair and set up a new PIN by doing the following steps:

• Open File Explorer and browser to this location:
  

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

• Delete everything within that folder. You must be logged in as the Administrator to do this.
• Go to Settings > Accounts > Sign-in Options.
• Click Add a PIN again and set your PIN.
• PIN sign in should work moving forward.

Let us know if the steps above works.

 

Can't create pin for login. Pin stopped working

Try the steps here:

• Navigate to PC Settings -> Accounts -> Sign-in options. Click on I forgot my PIN link.
• Next, click on the Continue button in the Are you sure you forgot your PIN? screen.
• You can now add a new PIN and click OK.