Windows 10: Cant set up pin

Discus and support Cant set up pin in Windows Hello & Lockscreen to solve the problem; I just got a new Windows Laptop and whenever I try to add a new account to the device, it asks me to set up a pin for it. It then says "We were unable... Discussion in 'Windows Hello & Lockscreen' started by sebvstheworld, Jan 30, 2021.

  1. Cant set up pin


    I just got a new Windows Laptop and whenever I try to add a new account to the device, it asks me to set up a pin for it. It then says "We were unable to set up your pin" so I clicked "Skip for now" and then it just restarts my computer every time and I can't sign into my account.

    :)
     
    sebvstheworld, Jan 30, 2021
    #1
  2. Rey Bel1 Win User

    Cannot set up PIN after Creators Update

    In this case, we recommend to repair and set up a new PIN by doing the following steps:

    • Open File Explorer and browser to this location:
    C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

    • Delete everything within that folder. You must be logged in as the Administrator to do this.
    • Go to Settings > Accounts > Sign-in Options.
    • Click Add a PIN again and set your PIN.
    • PIN sign in should work moving forward.

    Let us know if the steps above works.
     
    Rey Bel1, Jan 30, 2021
    #2
  3. Pinning "Settings" to the Taskbar

    I've tried both suggestions. But thanks to your(?) earlier post, I do have an icon pinned to the taskbar for settings.

    Both were my posts Cant set up pin :) In fact, at first I forgot to post the usual steps to pin Settings to taskbar, and rather complicated (which I thought) by suggesting you create a shortcut. Hence the 2nd post. Anyway, glad the shortcut method helped.
     
    Ramesh Srinivasan, Jan 30, 2021
    #3
  4. Cant set up pin

    PIN at start up

    Hi Scott,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I suggest you to follow the below steps how to Change PIN password:

    • In the search box, type settings.
    • Then Click on accounts.
    • Then on the left hand side click on sign in options.
    • Then you can Select Change PIN password and remove the pin.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jan 30, 2021
    #4
Thema:

Cant set up pin

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