Windows 10: can't setup fingerprint on my pc

Discus and support can't setup fingerprint on my pc in Windows 10 Software and Apps to solve the problem; I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently... Discussion in 'Windows 10 Software and Apps' started by Suraj kumar Rai, Sep 30, 2024.

  1. SURAJ KUMAR RAI
    Suraj kumar Rai Win User

    can't setup fingerprint on my pc


    I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later"Below, it says "Windows Hello is preventing some options from being shown"I've troubleshooted my device, and I have the latest Windows update. Since I just bought it, I don't think it's any virus or bug. Thanks for all help!

    :)
     
    Suraj kumar Rai, Sep 30, 2024
    #1
  2. ZAHIDHUSSAIN_210
    ZahidHussain_210 Win User

    Windows Hello Fingerprint Setup not working

    I have same issue with my laptop HP DV6 Pavilion.WIndows hello finger print setup is not working even after this above solution .When i setup finger print sensor i recieve error something went wrong.
     
    ZahidHussain_210, Oct 1, 2024
    #2
  3. KRISHNA PRASOBH V
    Krishna Prasobh V Win User
    Windows Hello Fingerprint Setup not working

    Hi,

    As per the description, I understand that the fingerprint feature does not work on Window10. We will assist you to resolve the issue.

    As an initial troubleshooting step, I suggest you to uninstall and reinstall the finger print driver and check if that helps to resolve the issue.

    Please follow the below steps.


    • Delete the fingerprints you already registered.

    • Press Windows Key + R Key.

    • Then type “devmgmt.msc” and press
      Enter.

    • Uninstall the current driver
      the current diver under "Biometric devices".

    • You maybe have to click the "discover new hardware" symbol in the device manager.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Oct 1, 2024
    #3
  4. GMATJ
    gmatj Win User

    can't setup fingerprint on my pc

    gmatj, Oct 1, 2024
    #4
Thema:

can't setup fingerprint on my pc

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