Windows 10: Can't Setup Pin when click Add button

I always getting "you'll need the internet for This" error when click the Add button to add a Pin to my Windows 10 Pro.

I am sure the internet access is there while I'm posting this question.

does any one knows how to solve this problem or seen this problem before?




:)

 

Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

Windows 10 Change password to pin

Hi Ana,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Are you able to log in to your desktop?
  
• 
  Do you see any error code along with the error message?
  

I suggest you to go through the below steps and check if it helps.

Follow these steps to set up a PIN on your Windows User Account:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click
  Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Add button.
  
• 
  Type in the password for your User Account, then click the
  Ok button.
  
• 
  Select and enter a 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Exit the PIN setup utility.
  

From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.



You can change your PIN at any time by following the steps below:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Change button.
  
• 
  Enter your Windows password, then click the
  Ok button.
  
• 
  Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Click the Finish button.
  
• 
  Exit the PIN setup utility.
  

Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Win 10 PIN Login problem. PIN cant unlock my PC if there is no internet

Hi Pranjal,

Thank you for posting your queries in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

Before we proceed, I need more information to help you better.

Are you able to login to computer using Pin when you connect computer to Internet?

I suggest you to change the PIN on your computer and check if that helps.

Follow these steps to setup a PIN

• Press the Windows+S key combination to display the Search box.
• Type the word pin into the Search box, then click
  Set up PIN sign-in.
• Find the “PIN” section and click the Add button.
• Type in the password for your User Account, then click the
  Ok button.
• Select and enter a 4 digit numeric pin, then enter it again for confirmation.
• Exit the PIN setup utility.
• From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.

If you want to change the PIN please follow these steps.

• You can change your PIN at any time by following the steps below:
• Press the Windows+S key combination to display the Search box.
• Type the word pin into the Search box, then click Set up PIN sign-in.
• Find the “PIN” section and click the Change button.
• Enter your Windows password, then click the Ok button.
• Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
• Click the Finish button.
• Exit the PIN setup utility.

In case of any further queries please contact us, we are glad to assist you.

Regards,

Sudharshan