Windows 10: Can’t sign due to lost email and forgotten pin

Hello , I was wondering if I could get some help on how to sign in on my old pc, however I factory resettled it about a month ago and do not have access to the email I put it under and have forgot the password that I had for both email and computer as I was planning on selling it . I was just wondering if anyone would be able to give me any advice which would help me unlock the pc as I am giving it to a family member and can’t if it won’t unlock. Any help would greatly be appreciated.

:)

 

SYNCING EMAILS AND FINDING LOST PIN NUMBER

I cant get my emails to sync because ive lost my 2 step pin number and my windows password doesn't seem to work,but my Microsoft passwords work ok .Any suggestions ?

 

forgotten pin

Hi,

I'm going around in circles here.

I want to download Windows Draw.

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked to sign In, but I am already signed in.

My contact phone number has changed so that won't work.

I go to the site suggested;

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked for details of my age etc.

An automated response come back saying I haven't provided the right data!

I still want to download Windows Draw.

Argghhhhh

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.