Windows 10: Can't sign in but other options and the helper is not available

Discus and support Can't sign in but other options and the helper is not available in Windows 10 Gaming to solve the problem; I created a new Microsoft account for my workplace, using the Google workspace email they sent me. *** Email address is removed for privacy ***The... Discussion in 'Windows 10 Gaming' started by Matin Rohany Zad1, Apr 8, 2025.

  1. Can't sign in but other options and the helper is not available


    I created a new Microsoft account for my workplace, using the Google workspace email they sent me. *** Email address is removed for privacy ***The problem is, my account got blocked by Microsoft and when I try to unblock it using a phone number, it says that I should try another method. I tried the sign-in helper and everything else and waited for a period of time to check if it's available but it didn't help. Could you please help me unblock my account? Can't use windows services without loging in.I need a Microsoft employee to help me with this issue

    :)
     
    Matin Rohany Zad1, Apr 8, 2025
    #1
  2. mandoist Win User

    File Association Helper in Startup

    from another forum on May 6, 2018:
    You can uninstall File Association Helper in less than 5 minutes. Here are the steps to follow:

    Step 1 — Uninstall File Association Helper via Control Panel

    Simply go to Start > type Control Panel > double click the first result to launch Control Panel.
    Then go to Uninstall a program > locate File Association Helper in the list and select it
    Select Uninstall > wait until Windows completely removes FAH from your PC.
    Restart your PC.
    Step 2 — Clean the Registry Editor

    Now that you removed the program, you also need to remove any traces or file changes associated with it. To do that, you need to open the Registry Editor.

    Go to Start > type “regedit” > launch the Registry Editor
    Locate the following keys and delete them:
    KEY_CURRENT_USERSoftwareFile Association Helper
    HKEY_LOCAL_MACHINESoftwareFile Association Helper

    Step 3 — Check all the hidden files and folders

    File Association Helper may have left behind various hidden files and folders. In order to completely remove the software, you can also need to delete these files. Here’s how to do that:

    Simply go to Start > type Control Panel > double click the first result to launch Control Panel. On Windows 10, you can also type “Show hidden files and folder” in the search box. Then simply check Show hidden files, folders and drives and jump straight to step number 3.
    RECOMMENDED: Click here to fix common PC issues and speed up your system
    Go to Folder > select Show Hidden Files and Folders
    Locate the following folders:
    CCan't sign in but other options and the helper is not available :program FilesFile Association Helper
    C*Biggrinocument and SettingsAll UsersApplication DataFile Association Helper
    C*Biggrinocuments and Settings%USER%Application DataFile Association Helper

    4. Delete them and then restart your PC.

    Step 4 — Empty Temp Folder

    The final step is to clean the Temp folder where all the temporary files are stored. To empty the folder, go to Start and type the %temp% command.

    This will open the Temp folders. You can now empty them. If the system displays an error message when deleting some files, leave them. The files might be in use by Windows services or some running software.

    Step 5 — Use a dedicated tool to remove software leftovers

    After you performed all the steps listed above, you have removed 99.9% of all the files and folders left behind by File Association Helper. However, there may be a few file that escaped your scrutiny. In order to make sure that you have removed all of them, you can also use a dedicated software uninstaller.

    These applications are specially designed to remove the selected application along with all of its files and registry entries. As a result, the application will be completely removed from your PC.

    There are many great uninstaller tools available on the market, but the best are IOBit Uninstaller and Revo Uninstaller so feel free to try any of these tools.
     
    mandoist, Apr 8, 2025
    #2
  3. Password option no longer available, PIN was never set, unable to sign in

    Pls try the steps listed under the section "Enable the Password sign-in option" in this article (ignore the article's title).
     
    Ramesh Srinivasan, Apr 8, 2025
    #3
  4. Can't sign in but other options and the helper is not available

    Joanna 777, Apr 8, 2025
    #4
Thema:

Can't sign in but other options and the helper is not available

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