Windows 10: Can't sign in, no internet

Hi. I just got a new computer with an Intel chip and updated the bios. Upon restart, Windows is saying they can't find my PIN and asking me to set up a PIN, but I get an error that there is no internet. I followed instructions here to rename the NGC file to remove the PIN.Now, I get a prompt to sign in, but still says I need to be connected to the Internet. And l don't think I set up a password before. I sign in usually using my PIN or getting a code.Please help.ThxJason

:)

 

fail to sign in Microsoft account to connect windows 10 instead of local account

Hi,

Thank you for your interest in Windows 10.

I suggest you to refer to follow the steps below and check if that helps:

Step 1: Try Disconnecting from the Internet

• 
  If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
  
• 
  If there is a wired connection, disconnect the wire.
  

Step 2

Try to sign-in on another device (phone or PC) via the account.microsoft.com page.

If the sign-in is unsuccessful, then try to reset the password and check.

If sign-in is successful there, don’t try resetting/changing the password, try using the On-Screen Keyboard to sign in on the PC.

If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Stuck on Internet Explorer page after Sign in

Hello,

Thank you for posting in Microsoft Community.

I suggest you to open Task manager and try to close Internet Explorer and check if you are able to get the desktop, and try to reboot and check if the same issue occurs. Refer to the below steps:

• Press and hold Ctrl + Shift + Esc
• Select Internet Explorer
• Click on End task and check if you are able to boot to the desktop.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

password sign in

Hi,

About your concern with typing the password after being idle, it is actually recommended to activate for security reasons.

If you wish to disable it, I suggest you to follow the below steps and check if it helps.

• Go to Settings.
• Click on Accounts.
• Click on Sign in options.
• On the right side, you will see required sign in.
• Change it to Never.

Let us know how it goes.