Windows 10: Cant sign in to desktop after it has been in storage for months

My desktop has been in storage for months. I have, however, continued to use my laptop during this time, and have updated my sign-in details etc.Upon start-up of my desktop, I hit 'forgot password' and when prompted, I inserted the code sent to my backup email address; however, it takes me back to insert the pin on the original screen. When I log into my Microsoft account on my laptop, under 'devices', I can see my desktop there, it knows its location, although I don't know what else to do to log in.Any suggestions??

:)

 

Update Windows 10 after 5 months in storage?

Hi Nitram,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about installing the latest updates on your device.

Do let us know the following to assist you better:

• Which were the updates you found to be installed on youe device?
• Did you check if those update are already installed under View installed updates?
• What exactly do you mean by: "My PC has been in storage for 5 months"?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if those updates are already installed:

Follow:

• Right click on the Start button and select Programs and Features.
• Click on View installed updates.
  

Step 2: Disable anti-virus software.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue still persists, I suggest you to uninstall the anti-virus software.

Step 3: I suggest you to
run Windows Update troubleshooter.

Windows Update troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run the Windows Update Troubleshooter
  and follow the on-screen instructions.

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

password sign in

Hi,

About your concern with typing the password after being idle, it is actually recommended to activate for security reasons.

If you wish to disable it, I suggest you to follow the below steps and check if it helps.

• Go to Settings.
• Click on Accounts.
• Click on Sign in options.
• On the right side, you will see required sign in.
• Change it to Never.

Let us know how it goes.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.