Windows 10: Can’t sign in to desktop Says set up pin …..nothing happens

So i downloaded windows 11 worked fine then next day it wouldn’t let me log in it says “Something happened and your PIN isn't available. Click to set up your PIN again” when i do it says I need to look for an app in the App Store so i click yes on the pop up and nothing happens I’m out of options idk what to do

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Service requires a PIN to login, I set up a PIN but it says its incorrect.

Hi

Thanks for your reply.

You can remove the pin of account b by following the steps below.

First log in to account b.

1. Open Settings on Windows 11.
   
2. Click on Accounts.
   
3. Click the Sign-option tab.
   
4. Under the “Ways to sign in” section, click the PIN (Windows Hello) setting.
   
5. Click the Remove button in the “Remove this sign-in option” setting.
   
6. Once you complete the steps, the PIN will be removed from the account, but you will continue to have access to the account with your password.
   

 

Sign-in taking time after setting up PIN

Hello Harold,



Thank you for writing to Microsoft Community Forums.



I understand that it is frustrating when the features don’t work the way there are supposed to. Usually, it takes time to login using the PIN after setting it up for the first time, as Windows optimizes and connects all the applications
linked to your Microsoft account to give access using the PIN.



I suggest you to try logging in again and wait for some time to let Windows optimize the PIN for next use.



However, if you want to remove the PIN you can follow the steps mentioned below.

1. Login to the PC using password, and go to
   Settings > Accounts > Sign-in options.
   
2. Under PIN click on
   Remove.
   
3. Enter the password and click on
   OK.
   
4. Restart the PC.
   

Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator