Windows 10: cant sign in to Microsoft launcher

cant sign in to Microsoft launcher tried installing it again and didnt work and every time i click sign in it sits there and keeps logging me out when i reopen or turn on my pc

:)

 

Microsoft Launcher and signing in

Ken, I'm not sure why it is not working (I have never set it up for family) but I did see
this and it had this on the page. Just wondering if you saw it and have done what is indicated.

1. Requires a Microsoft family account with Device health sharing permissions enabled. Also requires Android devices with Microsoft Launcher installed and signed in with the same Microsoft account associated with their Microsoft Family account.
   
2. For a parent to access and view a child’s locations and app activities through the https://account.microsoft.comFamily web page, Microsoft
   Launcher must be installed on each child’s device.
3. For a parent to access and view their child’s location(s) and app activities through Microsoft Launcher, Microsoft Launcher must be installed on both the parent’s device and each child’s device.
   
4. In each case, location and app usage permissions must be allowed through Microsoft Launcher on the child’s device. Activity reporting features require Android 5.0+ on each child’s device.

 

Microsoft launcher

Hi AustinNeely\,

Thank you for reaching out to Microsoft Community. May we ask if what troubleshooting you have tried? We highly suggest you to try the steps below.

• Restart your phone.
• If the issue persists after restarting your phone, it only means that the default launcher is needed for any other launchers to work properly. Re-installing the default launcher should resolve the issue.

Once your Android phone is back on its default settings, re-install the Microsoft Launcher and your other apps.

Note: You can easily restore your Microsoft Launcher settings if you have performed a back up. To back up your Microsoft Launcher settings, please do the following:

1. Launch the Microsoft Launcher settings. (Tap and hold your phone's home screen and tap on the
   Launcher Settings.)
2. Tap Back up & Restore.
3. Tap Back up Microsoft Launcher option.
4. Confirm that the Back up to cloud storage option is selected.
5. Tap the Back up button.
6. Check the settings that you want to back up.
7. Tap the Back up now button.

You may restore your Microsoft Launcher back up after re-installing it.

If you can no longer re-install your phone's default launcher, please get in touch with its manufacturer for assistance on how you can reset it to its factory settings.

Kind Regards,

Rom G.

 

Android Microsoft Launcher - Sign in failed

I have a brand new Samsung Galaxy S8 Active. When I went to setup the Microsoft Launcher app, I received the "Sign in failed" message. The only way to proceed is to press the Skip button. However, this defeats many of the features of the Microsoft Launcher
app.

However, when I setup my wife's phone (same model), there were no issues.

I tried:

• uninstalling/reinstalling the app
• using a different Microsoft Account
• verified login credentials
• resetting phone to factory defaults and installed the Microsoft Launcher app first (before installing any other apps)
• pressing the skip button and tried using the app settings

Nothing seems to work. Any assistance would be much appreciated