Windows 10: Can't sign in to microsoft specifically through appsI believe website and browser work...

Okay. It seems I am unable to upload a screenshot either. Wonderful. That specifically fails to load when I try. Never mind that. The issue I am having is that I cannot sign in to my Microsoft account on the Get Help application, the Microsoft store, or the computer itself. When I try, I am greeted with the error 0x800704cf, an internet connection issue. This is strange, seeing as I am connected to the internet on my laptop, and can sign in via the website. This has been a problem for as long as I can remember with this computer. I have never solved it. I have not updated to Windows 11 and I s

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Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

Cannot Sign Into Microsoft Learn Account After Signing In Successfully

Hi

Welcome to Microsoft community.

The issue you're experiencing with Microsoft Learn, where you're unable to stay signed in or your profile doesn't appear as logged in despite being able to sign into other Microsoft services, can be frustrating, especially when it impedes your learning progress. Here’s a structured approach to troubleshooting and potentially resolving this issue:

Verify Account Status

• Ensure your account is in good standing and there are no outstanding issues that might affect your access to Microsoft Learn. Sometimes, account or subscription issues can lead to unexpected behavior on specific services.
  

Try a Different Network

• Occasionally, network-related issues can cause problems with specific websites. If possible, try connecting to a different network (e.g., switching from your home Wi-Fi to a mobile hotspot) to rule out any network-specific issues.
  

Disable Browser Extensions/Add-Ons

• Browser extensions can sometimes interfere with website functionality. Try disabling all browser extensions and then access Microsoft Learn to see if the issue persists. If this resolves the issue, re-enable extensions one at a time to identify the culprit.
  

Reset Browser Settings

• If disabling extensions doesn't help, consider resetting your browser settings to default. Be aware that this will clear your browser data, including cookies, cache, and saved passwords. Check your browser’s help guide for instructions on how to reset settings.
  
• Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.
  

Test with a Different Device

• Although you mentioned trying other devices, ensure at least one of those devices is using a different network to rule out any device-specific or network-related issues comprehensively.
  

Contact Microsoft Support

• If none of the above steps resolve the issue, your next best step is to contact Microsoft Support directly. Since this issue is specific to Microsoft Learn and affects your ability to save progress on certification training, Microsoft Support will be better equipped to investigate and address account-specific or technical issues.
  

It's important to systematically go through these troubleshooting steps to identify where the issue might be stemming from. Given the nature of the problem and the steps you've already taken, contacting Microsoft Support seems like the most effective path forward to resolving this issue.

Please feel free to let me know how it goes.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Edge browser on Windows 10 not working with ATT.net login.

Hello Johnnie,

There may be several reasons why you are unable to access websites using Microsoft Edge. One possible reason may be caused by your browser settings. To better assist you, kindly answer the questions below:

• What is the exact error message that you are getting?
• Is the issue specific to a particular website?
• What antivirus program are you using?
• Did you make any changes on the settings of your browser prior to this happening?

An an initial troubleshooting step, we suggest that you clear Edge's history, cache, and cookies. Here are the steps:

• Open Microsoft Edge Browser and click on the Hub icon (three horizontal lines at top bar) and then click the
  History Icon.
• Click Clear all history.
• Select Cookies and saved website data and Cached data and files and click
  Clear.
• Relaunch Microsoft Edge and try to access the website.

We'll be waiting for your response.