Windows 10: Can't sign in to the authenticator app

Discus and support Can't sign in to the authenticator app in Windows 10 Gaming to solve the problem; I bought a new phone and now I stuck in a loop and can't login to the app.I don't have backup and don't have access to the old phone.... Discussion in 'Windows 10 Gaming' started by Barak Stein, Apr 1, 2025.

  1. BARAK STEIN
    Barak Stein Win User

    Can't sign in to the authenticator app


    I bought a new phone and now I stuck in a loop and can't login to the app.I don't have backup and don't have access to the old phone.

    :)
     
    Barak Stein, Apr 1, 2025
    #1
  2. CUEBALL999
    cueball999 Win User

    Microsoft Authenticator App - Unable to sign in.

    I am using an iPhone. I had to do a hard reset at some point. After reinstalling the Microsoft Authenticator App, I am unable to sign into the app. I try to sign in, then my 2-step verification kicks in telling me a code has been sent to the authenticator app, which is what I am trying to sign back into. The other options like text and my other email seems to be not working. This is for my personal account. I have tried to remove the authenticator from my two step verification on my PC when signed into my account, but it will not remove. Does anyone know how to get the app to start working again?
     
    cueball999, Apr 1, 2025
    #2
  3. BRINK
    Brink Win User
    New Microsoft Authenticator app version for Android and iOS - Nov. 12

    Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After youve signed in with two factor authentication (TFA), youll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.

    Microsoft Authenticator version 6.2010.7266 for Android

    Source: Microsoft Authenticator - Apps on Google Play




    Microsoft Authenticator version 6.5.4 for iOS

    Download: Microsoft Authenticator | App Store
     
    Brink, Apr 1, 2025
    #3
  4. BRINK
    Brink Win User

    Can't sign in to the authenticator app

    New Microsoft Authenticator app version for Android and iOS - Dec. 18

    Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After youve signed in with two factor authentication (TFA), youll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.

    Microsoft Authenticator version 6.2012.8446 for Android

    WHAT'S NEW
    • We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.


    Source: Microsoft Authenticator - Apps on Google Play





    Microsoft Authenticator version 6.5.14 for iOS

    What's New:
    • We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.


    Download: Microsoft Authenticator | App Store
     
    Brink, Apr 1, 2025
    #4
Thema:

Can't sign in to the authenticator app

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