Windows 10: Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook

Discus and support Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook in Windows 10 Software and Apps to solve the problem; I've been getting this error message every time I try to sign into my laptop with my Microsoft account. I never had this problem before the device went... Discussion in 'Windows 10 Software and Apps' started by Alessandra_the_STEM_Major, Mar 17, 2022.

  1. Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook


    I've been getting this error message every time I try to sign into my laptop with my Microsoft account. I never had this problem before the device went to the manufacturer, and I'm now concerned I may need to reimage it again. I'm including an image of the error message, and have tried it on a different wifi too just to see if that was the issue.

    :)
     
    Alessandra_the_STEM_Major, Mar 17, 2022
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Mar 17, 2022
    #2
  3. Teokute Win User
    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook :(

    Any suggestion?
     
    Teokute, Mar 17, 2022
    #3
  4. Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook

    OOBE Loop. Cannot create account during setup of new ASUS laptop.

    Recently received a new, never used ASUS ZenBook 14 (ASUS UX433F) and am trying to get it setup for an employee. I'm getting stuck in a loop and not able to create an account, either via Microsoft sign in or via a local account. Here's what I'm seeing:

    • When going through the OOBE, I get to the Sign in with Microsoft screen. I sign in (and have verified the username and password several times) and get a message "Oops, something went wrong. We can't add your Microsoft account to this device right now, but it's okay. We'll help you setup, and you can sign in later in settings.

      I've tried being connected both wirelessly and via ethernet.
    • I've tried the local option. When connected via ethernet, I add username, password and security questions, then, after a moment, get "Something went wrong." and am back at the "Who's going to use this PC?" screen.
    • When trying the local option NOT connected via ethernet, I add username, password and security questions, then, after a moment, get "Something went wrong." and get OOBELOCAL error.

    It seems that no matter what I try, I can't get Windows setup on the new machine.

    Any suggestions would be greatly appreciated!
     
    stupidpoetic, Mar 17, 2022
    #4
Thema:

Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook

Loading...
  1. Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook - Similar Threads - Can't sign microsoft

  2. ASUS Zenbook 14 no audio from headphones

    in Windows 10 Gaming
    ASUS Zenbook 14 no audio from headphones: I just received the Zenbook 14 and it was working great, the audio was playing through the speakers and everything was fine. When I went to plug in a pair of headphones into the jack however, all audio suddenly cut off and when I went to check the output device, nothing would...
  3. Asus Zenbook device locked out of Microsoft account and deleted, can't login now.

    in Windows 10 Gaming
    Asus Zenbook device locked out of Microsoft account and deleted, can't login now.: Lately, my Microsoft account has some weird activity. My Minecraft account is linked to this Microsoft account and I just got hacked in Minecraft. So, I tried to lock and delete the devices logged into this Microsoft account. Then I locked out and deleted my laptop deviceAsus...
  4. Asus Zenbook device locked out of Microsoft account and deleted, can't login now.

    in Windows 10 Software and Apps
    Asus Zenbook device locked out of Microsoft account and deleted, can't login now.: Lately, my Microsoft account has some weird activity. My Minecraft account is linked to this Microsoft account and I just got hacked in Minecraft. So, I tried to lock and delete the devices logged into this Microsoft account. Then I locked out and deleted my laptop deviceAsus...
  5. BSOD of an ASUS Zenbook

    in Windows 10 Gaming
    BSOD of an ASUS Zenbook: The Zenbook laptop crashed with a blue screen, and rebooted before I could make a note of the crash reason.Hopefully the attached dumps and NFO can make up for this.Thank youBSOD_Zenbook...
  6. BSOD of an ASUS Zenbook

    in Windows 10 Software and Apps
    BSOD of an ASUS Zenbook: The Zenbook laptop crashed with a blue screen, and rebooted before I could make a note of the crash reason.Hopefully the attached dumps and NFO can make up for this.Thank youBSOD_Zenbook...
  7. Asus Zenbook no audio from internal speakers

    in Windows 10 Gaming
    Asus Zenbook no audio from internal speakers: Ever since installing a Windows update about a year ago on my ASUS Zenbook UM433I I have had constant issues with no sound coming from the internal speakers. Sound works fine through plugging in headphones, Bluetooth and HDMI. Sometimes the sound works on the laptop speakers...
  8. Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook

    in Windows 10 Gaming
    Can't sign into microsoft account on recently returned from manufacturer Asus ZenBook: I've been getting this error message every time I try to sign into my laptop with my Microsoft account. I never had this problem before the device went to the manufacturer, and I'm now concerned I may need to reimage it again. I'm including an image of the error message, and...
  9. Asus Zenbook. When

    in Windows 10 Drivers and Hardware
    Asus Zenbook. When: Hi guys. I just bought Asus Zenbook and a few days ago I took the cable out and it stopped working. The laptop works only when it is plugged in.In Device Manager in batteries I saw only Microsoft ACPI, so I don't see Microsoft AC Adapter.Any advise on how to fix it? Thank...
  10. asus zenbook

    in Windows 10 Drivers and Hardware
    asus zenbook: my camera and vido is not working https://answers.microsoft.com/en-us/windows/forum/all/asus-zenbook/253c5f2d-60b6-48bd-86a4-194ce4d63135