Windows 10: Can't sign into Microsoft Learn after a successful login

Hello,I don't know why but it's impossible for me to log in Microsoft Learn on one of my computers. I have already logged in before, but since yesterday I just can't login, as already described by someone else in this closed topic : https://answers.microsoft.com/en-us/windows/forum/all/cannot-sign-into-microsoft-learn-account-after/06314b65-7bf9-431e-8f22-93b9380284b3?page=1"Every time that I log into my Microsoft Learn account successfully, my profile does not appear to be logged in. At the top right hand corner, the sign-in button is visible that prompts me to sign in again."The weird thing

:)

 

Cannot Sign Into Microsoft Learn Account After Signing In Successfully

Hi

Welcome to Microsoft community.

The issue you're experiencing with Microsoft Learn, where you're unable to stay signed in or your profile doesn't appear as logged in despite being able to sign into other Microsoft services, can be frustrating, especially when it impedes your learning progress. Here’s a structured approach to troubleshooting and potentially resolving this issue:

Verify Account Status

• Ensure your account is in good standing and there are no outstanding issues that might affect your access to Microsoft Learn. Sometimes, account or subscription issues can lead to unexpected behavior on specific services.
  

Try a Different Network

• Occasionally, network-related issues can cause problems with specific websites. If possible, try connecting to a different network (e.g., switching from your home Wi-Fi to a mobile hotspot) to rule out any network-specific issues.
  

Disable Browser Extensions/Add-Ons

• Browser extensions can sometimes interfere with website functionality. Try disabling all browser extensions and then access Microsoft Learn to see if the issue persists. If this resolves the issue, re-enable extensions one at a time to identify the culprit.
  

Reset Browser Settings

• If disabling extensions doesn't help, consider resetting your browser settings to default. Be aware that this will clear your browser data, including cookies, cache, and saved passwords. Check your browser’s help guide for instructions on how to reset settings.
  
• Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.
  

Test with a Different Device

• Although you mentioned trying other devices, ensure at least one of those devices is using a different network to rule out any device-specific or network-related issues comprehensively.
  

Contact Microsoft Support

• If none of the above steps resolve the issue, your next best step is to contact Microsoft Support directly. Since this issue is specific to Microsoft Learn and affects your ability to save progress on certification training, Microsoft Support will be better equipped to investigate and address account-specific or technical issues.
  

It's important to systematically go through these troubleshooting steps to identify where the issue might be stemming from. Given the nature of the problem and the steps you've already taken, contacting Microsoft Support seems like the most effective path forward to resolving this issue.

Please feel free to let me know how it goes.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Microsoft Learn login problems

I did twice clearing cache and cookies, using Google chrome Version 85.0.4183.121

so switched to edge there also my problem is still present.

I opened my ignite account there I navigated to cloudskills challenge then i was asked to 'signing into learn profile settings after clicking that link login page opened and after typing my email and hitting enter it was again showing login page not the
password page its repeating again and again

also below the login "we've found an account you can use at this site" which is displaying the account i'm using if i click on that its again asking me to log in

i logged-in my azure portal account , under tools we have microsoft learn there also im unable to login to my learn profile

Please help me

 

Microsoft Successful Sign Ins

So I regularly check my security dashboard just to make sure eveything is ok. Lately I've noticed that when I check the dashboard on my android through the microsoft authenticator app it lists several successful sign in on a single session. For context, yes these are my sign ins as I approved them all, the locations and times of the sign ins match. My account is passwordless with MFA turned on as well so everything goes through the authenticator app on my phone.

Before, everytime I signed in to see the recent activity section it listed every successful sign in attempt as its own session. Even if its the same device that was used to sign in successfully (which is my phone), it listed it as a seperate session with a single successful sign in. Now it looks something like this (image below). Is this normal behavior or is it something more serious?