Windows 10: Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -...

Discus and support Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -... in AntiVirus, Firewalls and System Security to solve the problem; When I was setting up Windows, it wouldn't let me sign into my account, so it created what I assume to be a temporary offline user account. I want to... Discussion in 'AntiVirus, Firewalls and System Security' started by Zanzindorf, Sep 13, 2021.

  1. Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -...


    When I was setting up Windows, it wouldn't let me sign into my account, so it created what I assume to be a temporary offline user account. I want to sign into my actual account, but I can't.I cannot sign in under user settings. My login details work in Microsoft's website, and work with signing into Minecraft, so I know what I'm entering is correct. There is nothing wrong with my internet connection.What I'm trying: Press Start > Change account settings > Sign in with Microsoft account instead > Enter in my info > Enter my temp account password > then I get the following er

    :)
     
    Zanzindorf, Sep 13, 2021
    #1
  2. jimhoyle Win User

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Sep 13, 2021
    #2
  3. tfwul Win User
    Oops - something went wrong - we can't sign into your account

    So, I rebooted my freshly installed Windows 10 x64 14393.447 and got a blue screen
    "Oops - something went wrong"
    clicked on "Next" - got the Set up a PIN window
    skip this step - got a login screen -
    entered my outlook.com user-id and password
    got a screen "Get your files here, there and everywhere" -
    clicked on Next
    got a screen "We can't sign into your account"

    signed out, got this a 2nd time
    and not anymore uptil now.

    Q: does anybody out there has any idea?

    at the bottom:
    except for the usual boatload of 10016 dcom errors, which we all seem to be used to, I also had so profile loading errors

    EventID1508 Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.
    EventID 1502 Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile.
    EventID 1515 Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.
    EventID 1511 Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

    the apps errors refer to Cortana stuff.
    Wonder whether Windows is stable.

    =

    Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -... yOVBvPem.jpg

    =

    Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -... v6TP5Oam.jpg


     
    tfwul, Sep 13, 2021
    #3
  4. mark65mt Win User

    Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -...

    Oops something went wrong

    While in initial set up new pc entered wrong user name page gone blank with oops something went wrong tried turning off on stuck with message
     
    mark65mt, Sep 13, 2021
    #4
Thema:

Can't sign into Windows 10 under user settings. Error: "Oops Something went wrong -...

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