Windows 10: cant sign into windows due to unknown error

Discus and support cant sign into windows due to unknown error in Windows 10 Software and Apps to solve the problem; i can sign into the store on the web browser but cant on the appi wanna install minecraft but cant as i need to be signed into the APP version for some... Discussion in 'Windows 10 Software and Apps' started by payton lee, May 11, 2025.

  1. cant sign into windows due to unknown error


    i can sign into the store on the web browser but cant on the appi wanna install minecraft but cant as i need to be signed into the APP version for some reasonerror code has been sent into the screen shotive tried for over a week to try and sign in but havent been able to, ive tried doing all i can and still nothing seems to be working for it

    :)
     
    payton lee, May 11, 2025
    #1
  2. jimhoyle Win User

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, May 11, 2025
    #2
  3. I cannot install updates or apps from windows store or sign into games

    Hi Anne,

    This issue may be due to an error in the Store, we suggest that you reset it by following these steps:



    • Press Windows + R to open the Run
      command box.
    • Type WSReset, and then try launching the Store
      and sign in.

    Let us know how it goes.
     
    Dennis Mop, May 11, 2025
    #3
  4. cant sign into windows due to unknown error

    “Unknown layout specified in manifest” error on the Windows Store in Windows 10 1709 region Sweden

    • Windows store gives error related to “Unknown layout specified in manifest” error on the Windows Store
    Tried resintalling and changing the region as mentioned in few blogs

    tried reinstalling the .NET also

    anymore suggestions
     
    ArjunSingh5, May 11, 2025
    #4
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cant sign into windows due to unknown error

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