Windows 10: cant sign into windows hello face as it says can't find a camera compatible with windows...

cant sign into windows hello face as it says can't find a camera compatible with windows hello face

:)

 

"We Couldn’t Find a Camera Compatible with Windows Hello"

I've been using Windows 10 face recognition, ie Windows Hello, for a long time without problems. Suddenly it stopped working and I discovered my security software was blocking access to the webcam. After I turned that protection off my apps, such as Zoom and Vivaldi, can access the camera again, however I can't get it reconnected to Windows Hello. When I go to Sign In Option in Settings it says that "Windows Hello Face" is currently unavailable. When I click on it it says it can't find a compatible camera. So far I've tried moving the camera to a different USB port, attempted to update the camera drivers (there are no driver updates available) and rebooted a few times, without success. Any suggestions for what to try next will be appreciated.

Currently running Windows 10.0.19043.1889

 

Windows Hello Face stopped working

After installing Windows 10 1909 Update KB4551762 and restarting my M/S Surface Book 2 the Windows Hello Face login would not work. I logged on with my PIN, went to settings/accounts to check my Hello/Face Sign In. Message advises that Windows could not find a camera compatible with Windows Hello Face. Prior to the Update Windows Hello Face was working. Would appreciate any feedback on how to resolve this issue

 

windows hello face not working

when I go into sign in options and click on windows hello face it says that it could not find a camera that is compatible with windows hello face