Windows 10: Can't start Outlook

Discus and support Can't start Outlook in Windows 10 BSOD Crashes and Debugging to solve the problem; I get the following: Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Dan Silberman, Sep 28, 2020.

  1. Can't start Outlook


    I get the following:

    Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened.


    I'm using Office 365

    :)
     
    Dan Silberman, Sep 28, 2020
    #1
  2. Clark Ari Win User

    Outlook syncing issue. Error: 0x80c805f6

    Hi Radan,

    The error code 0x80c805f6 is likely to occur if there's a sync issue with Outlook. For us to better assist you, please clarify the following.



    • When did the issue start?
    • Is the issue the same when trying to sync using a different email account?


    Meanwhile, to troubleshoot your syncing issue with Outlook, we suggest performing the steps provided on this

    link
    .



    Any updates on the issue is highly appreciated.



    Regards.
     
    Clark Ari, Sep 28, 2020
    #2
  3. Steve Fan Win User
    Outlook 2016 problems

    As suggested by Appleoddity, the first step is to disable all your add-ins to determine whether the issue is caused by a problematic add-in.

    If issue still continues when all add-ins are disabled, then you can try renaming the following \Outlook registry key to \Outlook-1 when Outlook is closed:

    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook

    Then, start Outlook and create your new profile to test it. When you start Outlook in safe mode, most of the customization settings are disabled, and these customization settings are stored in the \Outlook registry key. If it doesn't work, you can just renaming the newly generated \Outlook key to \Outlook-2, and then rename the \Outlook-1 key back to \Outlook.
     
    Steve Fan, Sep 28, 2020
    #3
  4. Jayzilla Win User

    Can't start Outlook

    Delete mails in Outlook but want to keep mails untouch in webmail

    When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.
     
    Jayzilla, Sep 28, 2020
    #4
Thema:

Can't start Outlook

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