Windows 10: can't turn on location

can't turn on location

:)

 

Unable to turn on Location in Windows 10

Hello,

We regret the inconvenience. Let me assist you.

Before we proceed further, let us know a few more details on the below questions.

• 
  Did you make any changes to the computer prior to the issue? Is it an abrupt issue?
  
• 
  Do have any System Restore point set in Windows prior to the issue?
  
• 
  Did you check if the same issue occurs when you log in to Windows using a different Local Administrator user account?
  

As an initial recommendation, I suggest you to follow the steps to try and fix the issue:

Step 1:

Follow the steps to change the region:

a) Type “Region” on the Search and click on
Change your country or region option from the search results.

b) Now choose the location from the drop down menu to change the region. (As per your location)

Move to the next step.

Step 2:

I would suggest you to turn On Windows location platform on the computer and check if it helps.

You can follow the steps:

a) Type
location on the Search.

b) Click on
Change Location settings.

c) Check the box which states “Turn ON Windows location platform” and “Help improve Windows Location services”.

e) Click on Apply.

Proceed to the next step.

Step 3:

If you are trying to use location settings for an app, I would suggest you to turn ON the settings to allow apps to use the location on the computer.

Follow the steps:

a) Type
location on the Search.

b) Click on
Location privacy settings.

c) Move the slider towards the right to turn ON settings for ‘Let Windows apps use my location’.

Restart the computer once after making the changes.

Write to us with the updated status and the required information related to Location service in Windows, for us to be able to assist you further.

Thank You.

 

Unable to turn on the Location from the Location Settings.

Hi Rafiul,

It is possible that the
GPS chipset
is not working properly causing your location settings to be
disabled or cannot be turned on. Kindly run the
Hardware and Device Troubleshooter
and check if there's any changes. To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on the
  Hardware and Devices
  to run the
  Troubleshooter.
  

If the issue
persists, we suggest that you contact your
computer/laptop's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

Location service is greyed out

Hi Shahriar,

Thank you for responding.

Sorry for the inconvenience caused for you, I suggest you to try the below troubleshooting steps and check If it helps.

Step 1: Steps to turn on the Location settings.

• Login as an administrator.
• Press Windows key, type Location settings and select
  Change location settings.
• Check whether Location for this device is On by clicking on
  Change.
• Also turn on Location as well.

Step 2: And as you are unable to set the service Geolocation service to automatic, I suggest you to run SFC scan and check.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Try to set the service to automatic by following the steps provided in the above post by Praveen Venugopal.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.