Windows 10: Can’t type in PIN or reset PIN

My Lenovo laptop ran an update. When it restarted I tried to sign in but could not type my PIN. cursor responded to my mouse but neither the laptop nor WiFi keyboard are able to enter letter or numbers. Tried to reset the PIN but could not type in the code that Microsoft sent to my email. Seems like this is a Microsoft problem and I need help with it.

:)

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

PIN not accepting to login in windows...

welcome : What do you mean by Problem is that,.

"Even there is no option to enter the password"

So comfirm after, you try to type the PIN. You don't

see the option "Forgot my PIN" underneath the [Typing field]

but if you see the "I Forgot My PIN" option : Follow steps to reset it

To reset your PIN:

1. Open Settings.
   
2. Click Accounts.
   
3. Click Login Options.
   
4. In the PIN section, click I forgot my PIN.
   
5. Check your password and click OK.
   
6. On the next screen, create a new PIN and follow screen instructions
   
7. Restart your PC and verify that you can login with the new PIN
   
   if the above steps fail them : Apply the fix on this video