Windows 10: Cant type or chat in Microsoft chat support

I have a problem so i have been trying to chat with Microsoft but i keep getting a message chat has ended and the technical assisntant is typing and waiting for me to reply and i cant if you see in the second screenshot Ritez has joined trying to talk at 10:21 and its 10:20 and telling me chat ended?? I aslo tried with several devices no luck

:)

 

Microsoft Chat

Hi guys!

I wanna know if some of you still remember the Microsoft Chat that came with Win 95 and 98 ?

The only servers available were Comicserv but now they dont work anymore. I rememeber using it still and wer able to log in to channels also available to Mirc.

Does anyone of you know some servers other than ComicServ that are still valid to connect to Microsoft Comic Chat?


Thx *Smile

 

Why can't I type anything into the Microsoft Support Chat?

Why can't I type anything into the Microsoft Support Chat?

 

Ms support chat service, procedure changed?

When I have got totally stuck and even this Forum has not helped, I have on a number of occasions got the issue resolved via the MS Support Chat Service, so I tried this with regard to the total failure of Bluetooth. This time the experience was quite different and not satisfactory. In the past the Chat has been conducted via Chat Windows and sometimes the issue has been sorted by the Tech Advisor taking over control of my PC remotely. Now it seems to be different. The Chat was largely conducted via email which I found slow and confusing, though there was some to and fro between email and a Chat window. Maybe it will improve with experience. There was no offer to take remote control and nothing was achieved, I was just advised to try (from memory) a 'Clean Boot', or was it a 'Repair Boot'?

Before I try again I would welcome an explanation of the fix suggested plus does anyone have any experience of the new arrangement for getting help via a Chat from MS?