Windows 10: Can't unblock suspended account please help keeps saying: "Try another verification method...

John_343 · May 22, 2024

Suspended for no reason. Read all the user agreement, I violated nothing. Need help with this, very frustrating. No matter what number I use it just doesn't work. Tried all the Microsoft support troubleshooting like change password, other email recovery but none of it worked. Always the same issue: Try another verification methodThat verification method isn't working right now. Please try another method.Need sign in to ask for help, how am I going to sign in if the account is suspended? Had to make a new account, but I need recovery for the previous account because it has purchased Microsoft p

:)

maranna · May 22, 2024

account blocked then suspended

My Outlook.com experienced both yesterdy. I did nothing wrong, have checked for malware and followed all the steps to be normal. I was told I was unblocked then when I sent an email it said I am suspended. After an hour on the phone, to no avail, I tried this am and after verifying I was normalized.
Someone was trying to access my account was the message that popped up.

Has this happened to you and why does this happen if you follow the rules?
What can I do to prevent this? I read about 2 step verification but this does not seem to help in this situation.
Thanks for listening,
Peter

Brink · May 22, 2024

Google strengthening 2-Step Verification for Google account

What’s changing

Starting on July 7, 2020, we will make phone verification prompts the primary 2-Step Verification (2SV) method for all eligible users, unless they are already using security keys as their 2SV method of choice. This means that if you sign in to your Google account and are also signed in on a smartphone, you will be asked to follow phone prompts to verify the login attempt. This will help increase account security while making it easier to sign in.

This won’t apply if you use a security key to protect your account. You’ll also still be able to use other methods (such as a code received by text) by selecting a different method during the phone prompt verification steps.

Phone prompts verify your sign-in attempt via your smartphone

Who’s impacted

End users

Why it’s important

Phone prompts, also known as “on-device prompts,” are more secure than text or voice codes as a form of 2-Step Verification. They’re also easier to use, as they avoid requiring users to manually enter a code received on another device. By making prompts the primary method for more users, we hope to help them take advantage of the additional security without having to manually change settings—though they can still use other methods of 2-Step Verification if they prefer.

Additional details

How phone prompts work

After you enter your password to sign in to your Google Account, Google sends a "Trying to sign in?" prompt to every eligible mobile device where you’re signed in. This prompt tells you when and where your password was entered, and then asks you to confirm or block the sign-in attempt by simply tapping your mobile device. You can still select a different verification method during sign-in if one is available on your account. You’ll also stop receiving prompts on a phone if you sign out of that phone. Learn more about phone prompts.

Users with security keys are excluded from this change

Users will not have prompts as their primary 2SV method in two situations:

If an organization enforces the “Only security key” 2-Step Verification option for a user, there will be no change and the user will continue to be required to use security keys.

If a user currently has, or at any point in the future adds, a security key on their account, the security key verification will be presented as the primary method.

Additionally, if a user doesn’t have 2-Step Verification turned on, this will not apply.

Getting started

Admins: This feature will be ON by default. Admins can only disable the feature by requiring the use of security keys. Visit the Help Center to learn more about protecting your business with 2-Step Verification.

End users: This feature will be ON by default and can be disabled by the user. Visit the Help Center to learn more about signing in with 2-Step Verification.

Rollout pace

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on July 7, 2020

Availability

Available to all G Suite customers and users with personal accounts.

Click to expand...

Source: https://gsuiteupdates.googleblog.com...e-prompts.html

Regile Reb · May 22, 2024

my account has been suspended

Hi,

Account suspension is a feature of Microsoft to protect users from unusual activities. We'd like to know what are you trying to perform when getting the error message. Below are some articles you may use to address this issue:

Reactivate an account that has been blocked

Account temporarily suspended

Unblock your Microsoft account or Outlook email

Keep us posted with the status of the issue.

Windows 10: Can't unblock suspended account please help keeps saying: "Try another verification method...

Can't unblock suspended account please help keeps saying: "Try another verification method...

Can't unblock suspended account please help keeps saying: "Try another verification method...

Can't unblock suspended account please help keeps saying: "Try another verification method...

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Can't unblock suspended account please help keeps saying: "Try another verification method...